Senior Content Specialist

About LSEG

LSEG (London Stock Exchange Group) is one of the world's leading financial markets infrastructure and data providers. The company delivers financial data, analytics, news, indices, trading, clearing, and risk management solutions to more than 44,000 customers across over 170 countries.

With a history spanning more than 300 years, LSEG plays a critical role in global financial markets by helping organizations raise capital, manage risk, make investment decisions, and meet regulatory requirements. Its businesses include Data & Analytics, FTSE Russell, Risk Intelligence, Capital Markets, and Post Trade services.  Through trusted data, innovative technology, and strategic partnerships, including its collaboration with Microsoft, LSEG is driving the transformation of financial markets through cloud, analytics, and AI-powered solutions.

Role Overview

As a Data Transformation Lead, you will lead the transformation of Content Operations through the design, implementation, and adoption of strategic technology capabilities. You will act as the bridge between business, operations, and technology teams to modernize processes, reduce operational complexity, and drive automation at scale.

This role combines product ownership, process transformation, stakeholder management, and technology strategy. You will be responsible for identifying opportunities to improve how content is created, managed, and delivered, while ensuring solutions are scalable, resilient, and aligned with business objectives.

Success in this role requires an individual who is comfortable operating in ambiguity, influencing senior stakeholders, challenging legacy approaches, and driving measurable business outcomes through technology and process innovation.

What You'll Be Accountable For

Product Strategy & Ownership

• Define and own the vision, roadmap, and priorities for content infrastructure capabilities.
• Translate business challenges into scalable technology solutions.
• Balance stakeholder requirements, business value, technical constraints, and operational impact when prioritising features and enhancements.
• Own business cases, product requirements, and release plans for capabilities under your remit.

Transformation & Continuous Improvement

• Identify opportunities to simplify, automate, and optimise operational processes.
• Lead technology-enabled transformation initiatives across multiple business functions.
• Develop migration and adoption strategies for replacing legacy tools and processes.
• Drive measurable improvements in efficiency, quality, resilience, and user experience.

Stakeholder Engagement & Influence

• Build strong relationships across Product, Technology, Operations, Data Strategy, Risk, and Governance teams.
• Gather, assess, and prioritise stakeholder feedback to inform product decisions.
• Influence senior leaders and cross-functional teams without direct reporting authority.
• Communicate complex technical and operational concepts clearly to both technical and non-technical audiences.

Performance & Governance

• Define KPIs and success measures to monitor product performance, adoption, stability, and business value.
• Ensure operational controls, governance, and quality standards are maintained.
• Use data and reporting to drive continuous improvement decisions.
• Support risk management and regulatory compliance requirements where relevant.

What We're Looking For

Strategic Leadership

You can see beyond immediate problems and develop long-term solutions that align technology investments with business objectives.

Evidence might include:

• Leading enterprise-wide transformation programmes.
• Defining technology or product strategy.
• Delivering significant operational efficiency improvements.

Product & Technology Mindset

You understand how technology products are developed, delivered, and adopted. You can translate business problems into technology solutions and make informed trade-off decisions.

You'll ideally have experience with:

• Product ownership or product management.
• Business requirements and roadmap development.
• Process automation and workflow optimisation.
• Data-driven decision making.
• Agile or iterative delivery methodologies.

Change & Transformation Leadership

You have a track record of successfully driving change in complex organisations and bringing stakeholders on the journey.

Evidence might include:

• Replacing legacy systems or processes.
• Managing organisational change and adoption.
• Delivering technology-enabled transformation programmes.

Communication & Influence

You are confident engaging with senior executives, operational teams, and technical specialists alike.

You'll be able to:

• Present recommendations and business cases to senior leadership.
• Build consensus across competing stakeholder groups.
• Challenge constructively and influence decisions through credibility and expertise.

Analytical & Problem-Solving Skills

You can analyse complex operational environments, identify root causes, and design practical solutions.

You'll demonstrate:

• Strong critical thinking skills.
• Data-led decision making.
• A structured approach to solving business problems.

Essential Experience

• Degree in Computer Science, Mathematics, Engineering, Physics, Business Technology, or a related discipline, or equivalent professional experience.
• Significant experience leading business transformation, technology, or operational improvement initiatives.
• Proven experience working across business and technology functions.
• Experience defining product requirements, roadmaps, and business cases.
• Experience managing complex stakeholder environments.
• Demonstrated ability to lead initiatives without direct authority.
• Experience establishing and reporting against KPIs and performance metrics.
• Strong written, verbal, and presentation skills.

Preferred Experience

• Financial markets, data management, or content operations experience.
• Experience with workflow automation, AI-enabled solutions, or digital transformation programmes.
• Working knowledge of Python, SQL, or other technologies used for automation and analytics.
• Familiarity with AI agents, generative AI, and modern productivity platforms.
• Experience with Microsoft 365 technologies and enterprise collaboration tools.
• Experience working in global, matrixed organisations.

Key Attributes for Success

We are particularly interested in candidates who can demonstrate:

• Curiosity: Continuously seeks better ways of solving problems.
• Ownership: Takes responsibility for outcomes and follows through on commitments.
• Influence: Brings people together and drives alignment across teams.
• Adaptability: Thrives in changing environments and embraces innovation.
• Customer Focus: Keeps end-user and business value at the centre of decision making.
• Strategic Thinking: Connects day-to-day decisions with long-term objectives.
• Execution Excellence: Balances vision with practical delivery.

Career Stage:

Manager

London Stock Exchange Group (LSEG) Information:

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

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