- Location
- Sheffield, UK
- Type
- Full-time
- Department
- Management
- Seniority
- Senior
- Closing date
- Today
- Source
- iCIMS
Description
Job Purpose
Job Purpose
RWS is redefining how global organizations communicate with customers in any language. We’re building AI-first localization solutions that combine cutting-edge machine translation, agentic systems, and next-generation workflow tools. Join us to own a product that powers global engagement for some of the world’s biggest brands.
We’re hiring a Senior Product Manager to drive our vision and strategy in audio, image and video transformation for our customers. You’ll own the roadmap and the day-to-day product decisions focused on how we continue to support multi-media formats (alongside our extensive knowledge and experience in language localization) into our AI/agentic content orchestration platforms. The role will also be involved in optimizing our existing AI-dubbing capabilities across global markets.
Reporting to the Senior Director of Product Management, you’ll be a critical individual contributor within the Transform Product Management team (currently c.12 Product Managers) and will work hands-on with Engineering, AI Research and go-to-market teams to run discovery and ship capabilities for our global customer base.
This is a remote role, with occasional travel to RWS offices, customers and events.
About Product & Technology
Product & Technology plays a pivotal role in aligning the organization with its strategic objectives and enhancing shareholder value. Product & Technology is responsible for establishing unified standards and governance practices throughout the company. Additionally, we oversee the development and maintenance of core applications essential for the seamless operation of various functions across the organization. We are committed to driving and executing future roadmaps that are in line with the overall strategic direction of RWS.
With a global reach, Product & Technology provides support services to over 7500 end users worldwide. We take pride in managing the information security operation and safeguarding all our assets. Our core functions encompass Enterprise & Technical Architecture, Network & Voice, Infrastructure, Service Delivery, Service Operations, Data & Analytics, Security & Quality Compliance, Transformation, Application Development, Enterprise Platforms, With a dedicated team of over 500 staff, Product & Technology ensures a strong presence across all regions, enabling efficient and effective support to our global operations.
Job Overview
Key Responsibilities
Own the product roadmap, turning portfolio strategy into a clear, prioritized plan for the next two to four quarters that Engineering and GTM can plan against.
Work day-to-day with Engineering, AI Research and UX teams – refinement, sprint planning, trade-off decisions and release readiness – to deliver predictable, high-quality releases.
Run continuous discovery with customers and prospects: interviews, win/loss reviews, support themes and product usage data, to validate problems before committing to solutions.
Own packaging and deployment decisions across cloud, private cloud and on-premise/air-gapped options, balancing customer requirements against engineering and operational cost.
Define and track success measures and evals for the product – adoption, translation quality, performance, cost and retention – and act on what the data shows.
Support go-to-market as the product expert: launch plans, release notes, sales enablement, pricing input, and joining customer, partner and analyst conversations.
Stay close to developments in LLMs and agentic AI, and make clear recommendations on where the product should adopt them.
Skills & Experience
4+ years in Product Management experience - in fast-paced and agile environments.
Proven track record of shipping B2B SaaS or enterprise software; MCP and headless experience is a strong plus.
Comfortable owning a technical product – able to hold your own with engineers on architecture, performance and trade-off discussions.
Strong discovery skills: getting in front of customers, identifying the real problem, and having the discipline to say no to the rest.
Clear, concise written communication – roadmaps, requirements and updates people can act on without needing a meeting.
Data-literate: comfortable with product analytics, experimentation and simple commercial models to support decisions.
Familiarity with AI/ML or LLM-based products and what it takes to take them from prototype to production.
Experience of media workflows and associated multimedia content localization will be a strong advantage.
Life at RWS
Life at RWS - If you like the idea of working with smart people who are passionate about growing the value of ideas, data and content by making sure organizations are understood, then you’ll love life at RWS.
Our purpose is to unlock global understanding. This means our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong. We want every employee to grow as an individual and excel in their career.
In return, we expect all our people to live by the values that unite us: to partner, putting clients fist and winning together, to pioneer, innovating fearlessly and leading with vision and courage, to progress, aiming high and growing through actions and to deliver, owning the outcome and building trust with our colleagues and clients.
RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics.
RWS Values
Get the 3Ps right – Partner, Pioneer, Progress – and we´ll Deliver together as RWS.
Recruitment Agencies: RWS Holdings PLC does not accept agency resumes. Please do not forward any unsolicited resumes to any RWS employees. Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.
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