Payroll Manager

The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty.

## Description

This role is a critical member of the payroll organization and will oversee the day⁃to⁃day operations for various markets within the region to enable an efficient, consistent, and compliant payroll function. The ideal candidate is experienced in regional payroll operations and has a passion for upholding operational standards to drive business results. The individual will lead a team of payroll specialists responsible for resolving escalated employee payroll inquiries and executing routine payroll activities in partnership with external payroll vendors. These activities will include validating inputs to payroll, auditing payroll results, approving payroll for processing, reviewing payroll reports, and ensuring compliance with statutory bodies.

This role will also be responsible for collaborating with Regional Pay Services Leader and the Global Payroll Center of Excellence to operationalize Estée Lauder's global payroll strategy across the markets, and for maintaining strong relationships with internal stakeholders (e.g., HR Shared Services [OneSource], in⁃country HR, Legal, Tax, Treasury, IT, Finance etc.) and non⁃payroll external vendors. Finally, the individual will be responsible for serving as an agent of change to transform current payroll operations to achieve the target service delivery model.

• Partner with the Regional Pay Services Leader to operationalize the regional payroll strategy.
• Enforce policies, procedures and standards across the region and within the local regulatory context of each country.
• Partner with in⁃country stakeholders and Payroll Vendors to develop the annual pay calendar for all countries in the region.
• Oversee a team of Pay Services Analysts that conduct payroll reviews for each payroll, ensuring accuracy and timeliness of payroll activities, while maintaining compliance.
• Manage, train and develop the Pay Services team.
• Analyze consolidated payroll inputs and provide final sign off on payroll for processing, including off⁃cycles.
• May be responsible for processing payroll depending on the composition of the Pay Services teams or in the absence of a Pay Services Analyst or Pay Services Senior Analyst.
• Monitor controls and serve as final approval for payroll processing.
• Partner with the Payroll Vendor to review and approve reporting obligations including year⁃end statements, tax filings, etc.
• Conduct regular audits of payroll outputs including pay registers, tax filings and payments, bank files, etc.
• Partner with the Payroll Vendor to review and approve reporting obligations including year⁃end statements, tax filings, etc.
• Support requests from internal audit such as providing necessary reports, screenshots, etc. for the relevant countries.
• In partnership with OneSource HR Services Delivery team, respond to escalated payroll inquiries through ELC's case management system (currently Salesforce).
• Work directly with payroll vendors to enable efficient resolution of complex payroll inquiries, using the appropriate case management tools.
• Partner with the Payroll Vendor to review and approve reporting obligations including year⁃end statements, tax filings, etc.
• Monitor KPIs and SLAs for the Pay Services teams within the specific region.
• Collaborate with Regional Pay Services Leader on vendor issue resolution of external SLAs.
• Develop strong relationships cross⁃functionally across subset of regional countries (e.g., HR, Legal, IT, Treasury, etc.) to ensure smooth payroll operations.
• Promote engagement across the regional Pay Services team to foster a positive culture, personal commitment and team retention.

## Qualifications

• 5 or more years of experience with payroll across a variety of countries across the region.
• Experience leading and managing payroll teams.
• Knowledge and experience with payroll, and time/attendance technologies.
• Technical experience with and knowledge of payroll processing.
• Strong understanding of regional regulatory environment within local markets.
• Experience working with and managing payroll vendors.
• Experience working with case management and/or other service management tools.
• Exceptional communication skills and the ability to influence.
• Strong time management and organization skills.
• Ability to work effectively across all levels and layers of the organization.
• Experience with multi⁃language deployment of payroll solutions.

Pay Range:

The anticipated base salary range for this position is $0.00 to $0.00. Exact salary depends on several factors such as experience, skills, education, and budget. Salary range may vary based on geographic location. In addition to base salary, this position is eligible for participation in a highly competitive bonus program with the possibility for overachievement based on performance and company results.

In addition, The Estée Lauder Companies offers a variety of benefits to eligible employees, including health insurance coverage (medical, dental, and vision insurance), wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and vacation time, and many others. Many of these benefits are subsidized or fully paid for by the company.

Equal Opportunity Employer

It is Company's policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. The Company will endeavor to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to their religious observance or practices. Should you wish to apply for this position or any other position with the Company and you believe you require assistance to complete an application or participate in an interview, please contact [email protected].

Michigan Applicants: Persons with disabilities needing accommodations for employment must notify the company in writing of the need for an accommodation within 182 days after the date the person with a disability knew or reasonably should have known that an accommodation was needed.

Philadelphia Applicants: Philadelphia's Fair Chance Hiring Law

Rhode Island Applicants: The company is subject to chapters 29-38 of title 28 of the general laws of Rhode Island and is therefore covered by the state's workers' compensation law.