Acquisitions Associate

Description

Acquisitions associate will be focused and specifically trained to acquire additional inventory for the dealership by actively prospecting. The Acquisitions Associate will utilize all available prospecting resources to identify and engage private parties looking to sell their vehicle. Resources include third party websites, 3rd party lead sources, service drive traffic and other means. This Associate will enjoy consistent interaction with customers throughout the day, both in person and over the phone. This role will primarily make cold contact with prospects who have their vehicle advertised for sale, both online and as walk-ins to the store. They will be responsible to set appointments with potential customers to visit the dealership for an appraisal, and execute the Arrowhead BMW buying process

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This role requires the ability to identity sales opportunities for Arrowhead BMW as well. Those customers interested in replacing their vehicle will be referred to a Sales Associate who will execute the sales process. 

Our Associates provide an exceptional customer experience, appropriately managing the customer’s expectations, and communicating throughout the buying process. The Associate will strive to deliver excellent customer service.

The Acquisitions Associate is supervised by the Acquisitions Manager.

Job Responsibilities:

• Respond to customers who are interested in selling their vehicle
• Assist by asking questions and listening carefully to customer's responses
• Perform careful inspections of customers vehicles
• Set Appointment for customers to bring in their vehicle for inspection
• Present offers to purchase and learn to overcome objections
• Complete purchase files 
• Review vehicle condition reports
• Determine wholesale and retail prices
• Using sound judgement, research, and excellent interpersonal skills to make offers on vehicles and close sales
• Driving incremental business through a high-level of engagement with customers.
• Turn prospective Vehicle Procurement Customers over to sales team for a sales opportunity
• Work with management to identify current inventory needs.
• Follow-up with customers to ensure repeat and referral business

Requirements

MINIMUM Hiring Requirements

· High school graduate or equivalent.

· 18 years or older

· Possess an acceptable driving record and valid driver’s license in state of residence

· A criminal history background check will be conducted prior to beginning employment 

· Clear pre-employment drug screen

NOTE: This job description applies only to the specific employing entity and location of an individual’s employment.

This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, the company reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.e., emergencies, changes in personnel, workload, rush jobs, or technological developments).