- Location
- Owensboro, KY
- Workplace
- Onsite
- Education
- Bachelor
- Source
- ApplicantStack
Description
Allied Care is seeking a detail-oriented, organized, and compassionate Waiver Coordinator to join our growing team. If you enjoy helping others, thrive in a fast-paced office environment, and have excellent organizational and communication skills, we'd love to hear from you!
The Waiver Coordinator plays an essential role in supporting our Home and Community Based Services by coordinating waiver applications, maintaining eligibility requirements, assisting with office operations, and providing exceptional customer service to clients, caregivers, and staff.
What You'll Do
As a Waiver Coordinator, you will:
Process Participant-Directed Services (PDS) background checks
Assist with Medicaid Waiver application processing
Verify monthly eligibility for Case Management and Attendant Care billing
Answer incoming phone calls and provide excellent customer service
Welcome and assist visitors
Maintain office fax inbox and distribute documents appropriately
Process outgoing mail and order office supplies
Prepare reports and assist with invoice processing
Communicate updates with clients and caregivers
Conduct routine client satisfaction calls
Assist with Critical Incident Reports as needed
Cross-train with multiple departments and provide support where needed
Assist with HR projects and office coordination
Qualifications
We're looking for someone who has:
Associate's or Bachelor's degree preferred (or equivalent work experience)
Minimum of 2 years of administrative, healthcare, or business experience
Valid driver's license
Strong organizational and time management skills
Excellent verbal and written communication skills
Ability to multitask while maintaining attention to detail
Proficiency in Microsoft Word and Excel
Professional, positive, and team-oriented attitude
Ability to maintain confidentiality
Preferred Qualifications
Experience with Medicaid or Home and Community Based Waiver programs
Healthcare or human services administrative experience
Why You'll Love Working at Allied Care
Supportive, family-oriented work environment
Opportunity to grow within the organization
Meaningful work serving individuals in our community
Collaborative team culture
Training and cross-department learning opportunities
Schedule
Full-Time
Monday–Friday
If you're organized, dependable, and passionate about helping others receive quality care, we'd love to meet you.
Apply today and become part of the Allied Care team!
The Waiver Coordinator plays an essential role in supporting our Home and Community Based Services by coordinating waiver applications, maintaining eligibility requirements, assisting with office operations, and providing exceptional customer service to clients, caregivers, and staff.
What You'll Do
As a Waiver Coordinator, you will:
Process Participant-Directed Services (PDS) background checks
Assist with Medicaid Waiver application processing
Verify monthly eligibility for Case Management and Attendant Care billing
Answer incoming phone calls and provide excellent customer service
Welcome and assist visitors
Maintain office fax inbox and distribute documents appropriately
Process outgoing mail and order office supplies
Prepare reports and assist with invoice processing
Communicate updates with clients and caregivers
Conduct routine client satisfaction calls
Assist with Critical Incident Reports as needed
Cross-train with multiple departments and provide support where needed
Assist with HR projects and office coordination
Qualifications
We're looking for someone who has:
Associate's or Bachelor's degree preferred (or equivalent work experience)
Minimum of 2 years of administrative, healthcare, or business experience
Valid driver's license
Strong organizational and time management skills
Excellent verbal and written communication skills
Ability to multitask while maintaining attention to detail
Proficiency in Microsoft Word and Excel
Professional, positive, and team-oriented attitude
Ability to maintain confidentiality
Preferred Qualifications
Experience with Medicaid or Home and Community Based Waiver programs
Healthcare or human services administrative experience
Why You'll Love Working at Allied Care
Supportive, family-oriented work environment
Opportunity to grow within the organization
Meaningful work serving individuals in our community
Collaborative team culture
Training and cross-department learning opportunities
Schedule
Full-Time
Monday–Friday
If you're organized, dependable, and passionate about helping others receive quality care, we'd love to meet you.
Apply today and become part of the Allied Care team!
Skills
ExcelCustomer Service
