DIRECTOR OF IT

To hire the very best team members, Chukchansi Gold understands we have to make the very best offer. In addition to our competitive wages and employee perks, Chukchansi Gold team members receive $43,000-$58,000 in benefits alone, including medical, vision, 401K with employer match and immediate vesting, life insurance, meals, reduced workday hours, paid time off and more. Join the team at Chukchansi Gold and enjoy the best benefits package in the Valley!

Chukchansi Gold team members enjoy unrivaled perks. You’ll also receive free and discounted meals in the Team Dining Room, paid time off, holidays gifts and raffles. Additionally, discounts for Costco memberships, the Monterey Bay Aquarium, Six Flags, Verizon Wireless and Chukchansi Park.

Voted the Valley’s No. 1 best local employer, Chukchansi Gold Resort & Casino is California’s premier integrated resort offering lively gaming, world-class entertainment and luxurious accommodations, welcoming thousands of guests each year.
 

Job Description:

SUMMARY:

Responsible for the successful overall development, installation, operation and maintenance of all management information systems on property, including computers, software, telephone, audio and visual equipment.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Interacts effectively with the public and Team Members.  Performs excellent customer service at all times.

• Directs the day-to-day operations of the IT Department.

• Interfaces with all departments, regarding current information technology.

• Plans, implements and directs all departmental procedures for the IT Department, for the accomplishment of business objectives.

• Maintains appropriate staffing levels in the IT Department, by interviewing, selecting, training, scheduling, evaluating, promoting, disciplining and terminating IT Employees, as needed.

• Ensures proper licensing and adequate support for all system users.

• Regularly reviews and evaluates departmental performance, working with IT Employees, to take the appropriate steps necessary to resolve unsatisfactory results or conditions.

• Delegates responsibility and authority to the appropriate IT Employees, with regard to various aspects of IT operations.

• Reviews departmental reports, addressing potential conflicts and/or misinformation.

• Ensures a maximum level of service and satisfaction throughout the property is achieved and maintained.

• Facilitates the flow of information throughout the department, by organizing and presiding over regularly scheduled meetings with all IT Employees.

• Approves purchase of IT-related equipment and supplies, or in the alternative, provides a clear explanation of why the request cannot be approved.

• Selects and/or designs software and hardware to meet the needs of the company.

• Develops and administers departmental operating budget and controls.

• Evaluates network configuration and security, application usefulness, upgrades and improvements.

• Maintains a consistent, regular attendance record.

• Performs any reasonable request made by management.

• Ushers as needed by management for events.

SUPERVISORY RESPONSIBILITIES:    

Directly supervises the activities of IT Employees. Indirectly supervises the activities of all systems users on the property.

Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.  Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

Bachelor’s degree in Computer Science, Information Sciences or Business Administration from a four-year college or university; or four to six years related experience and/or training; or an equivalent combination of education and experience. 

SPECIAL QUALIFICATIONS:

Six to eight years experience in computer programming required, with progressive supervisory/managerial experience preferred.  Must possess excellent communication skills.

LANGUAGE SKILLS:

Ability to read, analyze, and interpret documents, such as technical journals, financial reports and legal documents.  Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to effectively present information to top management, and public groups.

MATHEMATICAL SKILLS:

Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals, and work with mathematical concepts such as              probability and statistical inference.

REASONING ABILITY:

Ability to define problems, collect data, establish facts, and draw valid conclusions.  Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an Employee to successfully perform the essential functions of this job.

While performing the duties of this job, the Employee is regularly required to talk or hear. The Employee is also regularly required to stand; walk; sit; and use hands to finger, handle, or feel objects, tools or controls. The Employee is occasionally required to reach with hands and arms, and to sit; climb or balance; and stoop, kneel, crouch or crawl.   

The Employee must frequently lift and/or move up to twenty-five pounds, must occasionally lift and/or move up to fifty pounds, and must infrequently lift and/or move up to one hundred pounds.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an Employee encounters while performing the essential functions of this job. The Employee is frequently required to risk danger of electrical shock and/or radiation (from computers).

The noise level in the work environment is usually moderate.  When on the casino floor, the noise level increases to loud. When on the casino floor, the Team Member will be exposed to a smoke-filled environment.