Field Service Technician

Position Summary

Hi-Tech is seeking a skilled Field Service Technician to service and maintain commercial food service and supermarket equipment across customer locations. This role is ideal for mechanically inclined professionals with experience in electronics and electrical systems, or those eager to grow through hands-on technical training.

You will work directly with customers to diagnose, repair, and install equipment critical to daily operations in grocery and food-processing environments.

Key Responsibilities

• Service and support commercial customer accounts in the field
• Troubleshoot, repair, and maintain mechanical, electrical, and electronic systems
• Work on supermarket and food-processing equipment including:
  • Scales
  • Meat wrapping and labeling machines
  • Beverage systems
  • Related commercial food equipment
• Perform equipment installations and upgrades as needed
• Document service work and communicate effectively with customers and internal teams

Required Qualifications

• Strong mechanical aptitude
• Prior experience servicing commercial or industrial equipment preferred
• Basic electrical and electronic troubleshooting skills
• Ability to work independently in customer environments
• Valid driver’s license and willingness to travel locally

Nice to Have

• Electronics background (servos, motors, CPUs, PLCs, or programming)
• Experience installing or repairing beverage machines
• Prior OEM or technical training programs (such as Hobart or similar platforms)

Training & Development

• On-the-job training available
• Two-week training school in OH if needed
• Opportunity to build advanced technical skills in commercial equipment servicing

Compensation

• Hourly pay: $28–$30 per hour, dependent on experience, education, and prior training

About Smart Care

Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC.

Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status.  All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care’s application or hiring process due to a disability, please contact the Human Resources department at [email protected].