Customer Service Representative

About the RoleIntegrated Insurance Solutions is seeking an organized, detail-oriented Office Administrator to keep our office running smoothly. This role is central to our day-to-day operations, supporting both our agents and our clients.What You'll DoServe as a point of contact for clients calling or visiting the officeManage phones, scheduling, and general office correspondenceProcess policy documents, endorsements, and renewalsSupport agents with administrative tasks related to client accountsMaintain accurate and organized client files and recordsHandle incoming mail, invoicing, and basic bookkeeping tasks as neededOrder office supplies and help maintain a professional office environmentAssist with special projects as assignedWhat We're Looking ForExcellent organizational and multitasking skillsStrong written and verbal communicationProficiency in Microsoft Office (Word, Excel, Outlook) and general computer skillsPrior office administration or customer service experience preferredInsurance industry experience a plus, but not requiredProfessional, friendly demeanor with strong attention to detailWhat We OfferCompetitive salaryStable, in-office role with a supportive teamOpportunity to learn the insurance industry from the ground upHealth Insurance