Apprenticeship - Group Claim Services

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Responsibilities:

• Send information of members currently having Inpatient treatment to CR Team.

• Send information to CR about inpatient treatment that has exceeded high-cost threshold.

• Support arranging Health Talk event and Simple MCU with provider network

• Support event of PRUWorks socialization to provider network.

• Support claim team in preparing e-flyer of Health Talk by communicating with Marketing Team.

• Support Team Penjaminan in responding WAG.

• Support the team to arrange meetings with vendors.

• Support claim team in preparing Health Bulletin to be shared to clients.

• Receive incoming claim documents from the mailing room and maintain the claim logbook to ensure proper tracking and documentation of all received claims

• Register claim data into the system accurately and in a timely manner to support the claim processing workflow.

• Scan claim documents and ensure all relevant records are properly digitized and stored.

• Organize and separate claim documents according to the required processing categories and documentation standards.

• Upload claim transaction data into the system and verify data accuracy to support efficient claim administration.

Requirements:

• Bachelor's degree in Nursing/Public Health/Midwifery

• Willing to work fully on-site at Prudential Centre, Kota Kasablanka (Mon-Fri; 08.00-17.00 WIB).

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.