Logistics Coordinator

Job Title: Logistics Coordinator
Department: Lab Logistics                    
Location: Elmgrove | 160 Elmgrove Park Rochester, NY 14624                   
Hours Per Week: 40
Schedule: Monday - Friday, 9a-5:30p, every other Saturday 8a-4:30p           

SUMMARY:
The Logistics Coordinator is accountable for departmental operations in the absence of the department leadership. The Logistics Coordinator will have diverse responsibilities in areas of data input, dispatching and tracking, information management, scheduling, training, and quality assurance/performance improvement.

RESPONSIBILITIES:

• Dispatching & Fleet Oversight: Analyze dispatch data, update route sheets, manage incoming courier requests, review GPS history, monitor vehicle condition/mileage, and communicate needs to leadership.
• Training & Performance Monitoring: Provide ongoing feedback to leadership, recommend remedial training as needed, train new staff on policies and procedures, and conduct ride-alongs to ensure compliance with standards.
• Scheduling & Coverage: Prepare and maintain schedules, ensure proper staffing and resource allocation, coordinate daily adjustments, track attendance/PTO, and review/approve Kronos on a weekly basis.
• Operational Support: Step into courier responsibilities when required, assist in employee relations, and guide staff through system navigation, uniform orders, and schedule/route changes.
• Leadership Collaboration: Partner with supervisors and managers to develop routes, refine departmental policies, and support logistics operations through effective communication and teamwork.
• Customer & Staff Communication: Lead team huddles, deliver reminders on compliance (e.g., HLCs, site schedules, client needs), delegate tasks, and exemplify outstanding customer service.
• Compliance & Safety: Operate company vehicles in adherence to all regulations and ensure departmental procedures align with safety and compliance standards.
• Backup & Cross-Functional Support: Provide coverage for dispatch, scheduling, and training functions when needed to maintain seamless departmental operations.
   

REQUIRED QUALIFICATIONS:

• 2 years of experience in logistics, operations, coordinator, or lead role
• Valid NYS Driver’s license.
   

PREFERRED QUALIFICATIONS:

• Teaching/training/coaching experience preferred
• 1 year dispatching/scheduling preferred

EDUCATION:

LICENSES / CERTIFICATIONS: 

PHYSICAL REQUIREMENTS:

M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

PAY RANGE:

$19.00 - $20.50Rochester14624

The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.