Administration Officer

 Location: Liverpool (Hybrid after training)
Hours: 35 hours per week
Salary:

• £24,000 per year for experienced candidates

• Additional Earnings: Shared team commission (£70–£100 per month on average)
  Contract: Full-time, permanent
  Holidays: 28 days + additional paid days during our full 2-week Christmas shutdown
  Flexible Working: Work from home available 1–2 days per week after training

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Role Overview

This role plays a vital part in ensuring the smooth operation of our Skills Bootcamps and commercial training programmes. You’ll be the backbone of learner onboarding, exams administration, compliance tasks and general operational support.

If you’re organised, great with people, enjoy keeping systems tidy and want to build a long-term career, this is an excellent opportunity — especially if you’re new to the industry and would benefit from fully-funded training.

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Key Responsibilities

Learner Onboarding & Programme Administration

• Create learner folders and upload documents to SharePoint

• Process onboarding steps (ID checks, BKSB, privacy notices, PLRs)

• Complete and send enrolment forms for signature, upload to portals

• Send induction information and timetable updates

• Add learners to communication groups (e.g. WhatsApp)

Data, Records & Compliance

• Maintain compliance matrices and tracking spreadsheets

• Process new starts, early leavers, completions and progressions

• Upload registers, enrolment forms, exit reviews and employer documents

• Keep all learner files audit-ready and up-to-date

• Update tutor matrices, ALN information and exam tracking

Exams & Certification

• Organise exam schedules with tutors

• Register learners for exams

• Book and invigilate exams

• Complete invigilation packs and upload required paperwork

• Download and upload result slips

• Claim, scan and post certificates

• Create certificates for non-exam courses

Commercial Training Support

• Register learners on courses and exams

• Manage compliance records

• Produce, scan and post certificates to learners and employers

HR & Staff Onboarding Support

• Send onboarding emails and contracts for event staff

• Create employee folders and upload documents to Bright HR

• Add new staff to Sage payroll

• Maintain accurate HR documentation

General Administration

• Provide general support to office and training teams

• Answer emails, calls and learner enquiries professionally

• Maintain spreadsheets, logs and SharePoint folders

• Produce reports for management when required

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What We’re Looking For (Person Specification)

Essential

• Good general IT skills (Microsoft Office, email, online systems)

• Excellent organisation and attention to detail

• Strong written and verbal communication

• Ability to prioritise tasks and work to deadlines

• Positive attitude, reliable and professional

• Willingness to learn and take on training (including apprenticeships if inexperienced)

Desirable

• Experience in administration

• Experience in education, training or exams

• Knowledge of SharePoint or similar systems

• Understanding of funded learning (e.g. Skills Bootcamps)

• Experience with HR admin, onboarding or payroll systems (e.g. Bright HR, Sage)

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Why Join Barfection?

• Opportunity to build a long-term career in the training sector

• Hybrid working after training

• Friendly, supportive and growing team

• Clear development and progression routes

• Additional Christmas shutdown days every year

• Team commission bonus scheme

• Full training for inexperienced candidates including a funded apprenticeship