Director of Banquet

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

An iconic hideaway on the glamorous Athens riviera, reborn. On the sophisticated Athens Riviera, at the tip of a pine-clad peninsula, Four Seasons offers the best of both worlds: a laid-back seaside escape just 30 minutes from the historical city centre. Discover the wonders of ancient civilization at the Acropolis, then return to Four Seasons to unwind and relax. Four Seasons Astir Palace Hotel Athens opened in March 2019 and provides a preferred address for both business and leisure travelers, and the highly personalized, anticipatory service that Four Seasons guests expect and value around the world. The Arion Hotel was built in 1967 and has 106 keys and 61 Bungalows, and the Nafsika opened in 1980 and has 136 keys. Under the same ownership is a large private beach club and marina. Nafsika is open through the year, while Arion and the bungalows operate eight months of the year. Adding to the complement of on-site F&B operations (8 Restaurants and Bars), there are also two third party restaurants on site.

About the Role

At Four Seasons Astir Palace Hotel Athens (ranked No. 17 in the World’s 50 Best Hotels), we are seeking an exceptional Director of Banquet to lead our Banquet Operations team.

As Director of Banquet, you will be a passionate hospitality leader with extensive experience in luxury hotel or resort banquet operations. You will oversee the planning and execution of world-class events, ensuring flawless service delivery while inspiring, developing, and leading a high-performing team. Working closely with Catering, Culinary, Stewarding, Sales, and other operational departments, you will play a key role in creating memorable guest experiences and driving operational excellence and profitability. At Four Seasons, our purpose is to create impressions that stay with our guests for a lifetime. We believe exceptional service is built through genuine care, attention to detail, and a commitment to excellence.

What You Will Do

• Hire, train, motivate, discipline, direct and supervise the work of all employees in the Banquet Department, inclusive of permanent, seasonal and outsourced. Develop Assistant Managers, and Supervisors through coaching, mentoring, performance management and succession planning initiatives.
• Develop and maintain all training programs on a continual basis to insure a high degree of professionalism within the staff.
• Schedule all employees to maintain the service standards of Four Seasons while operating within budgeted labour cost guidelines. Ensure optimal workforce planning and scheduling to maintain Four Seasons service standards while achieving labour productivity and budget targets.
• Ensure proper care, security and maintenance of hotel equipment through proper supervision of service personnel.
• Assume responsibility for shift supervisory duties on a regular basis, especially with VIP and "at cost" functions.
• Coordinate and insure the needs of the Catering department with the managers of interrelated departments. Foster effective collaboration between Catering, Culinary, Stewarding, Engineering, Housekeeping, Security and other operational departments to ensure seamless event execution.
• Communicate directly with the hosts of functions and goes over the details of the function. Build and maintain strong relationships with clients, meeting planners and event hosts, ensuring event expectations are understood, exceeded and professionally managed.

What You Bring

• 2–3 years of experience in a senior management role within a luxury hotel or resort banquet or food & beverage operation.
• Proven leadership experience managing large, diverse operational teams in a fast-paced environment.
• Strong knowledge of banquet operations, event execution, labor planning, budgeting, and financial management.
• Excellent communication, organizational, and stakeholder management skills.
• Ability to build strong relationships with clients while collaborating effectively across multiple departments.
• A hands-on leadership style with a passion for coaching, developing, and inspiring teams.
• Fluency in English is essential; additional languages are considered an advantage.
• International candidates are welcome to apply.
• Applicants must have the legal right to work in Greece or be eligible to obtain the appropriate work authorization.

What We Offer

• Competitive Salary and comprehensive Benefits Package.
• Complimentary Employee Meals, Bus Transportation and Laundry Services.
• Ticket Restaurant monthly allowance.
• Complimentary Nights at Four Seasons Hotels & Resorts worldwide.
• Employee Recognition Program.
• Opportunities for Global Travel through Task Forces and Transfers.
• Access to Four Seasons global Training & Development programs.

Schedule & Hours

Full-time, permanent position.

Five working days per week.

Join Four Seasons Astir Palace Hotel Athens and become part of a passionate team dedicated to delivering extraordinary events and unforgettable guest experiences. If you are an inspiring hospitality leader with a passion for luxury service, operational excellence, and developing high-performing teams, we would love to hear from you.