- Salary
- $58k – $60k/yr
- Location
- Auckland, Auckland, NZ
- Type
- Full-time
- Department
- IT
- Education
- Bachelor
- Source
- BetterTeam
Description
Job Responsibilities:
Quality Assurance and Control:
- Ensure compliance with internal and external quality standards, including the MPI Food Safety Program and Addiction Foods QA Manual.
- Conduct and verify quality checks on raw materials, packaging, in-process, and finished products. Perform required in-house testing and record results accurately.
- Lead quality monitoring on the production floor to identify, isolate, and resolve nonconformances in real time.
- Review and maintain retention samples to monitor product condition and shelf stability.
- Support NPD trials and validation runs by providing QA oversight and testing.
- Collaborate cross-functionally to align quality objectives with production, procurement, and customer service.
- Maintain a Quality Performance Dashboard with up-to-date quality metrics and trend analysis.
- Recommend corrective and preventive actions (CAPA) for recurring issues and follow through until closure.
Documentation:
- Develop, review, and update SOPs, work instructions, quality manuals, and related policies.
- Maintain controlled documents in accordance with the document management system.
- Ensure all QA documentation (e.g., HACCP plans, deviation reports, test records) is current, traceable, and compliant with MPI and company requirements.
- Prepare QA reports and summaries for audits, reviews, and management meetings.
- Create and maintain raw material and packaging receiving guides.
Audits, Investigations & Corrective Actions:
- Coordinate preparation for external audits (e.g., MPI, customer, or third-party).
- Support internal audit programs and assist in closing audit findings.
- Conduct root cause analyses for non-conformances and implement effective corrective and preventive actions.
- Procurement audit results, maintain CAPA logs, and track progress to completion.
- Conducts Root Cause analysis.
Training & Development:
- Conduct induction and refresher Food Safety and Quality training for staff.
- Support the QA Team Lead in upskilling team members on quality standards and regulatory updates.
- Promote a strong culture of quality and continuous improvement across departments.
Incident & Complaint Management:
- Assist in customer complaint investigations, root cause analysis, and documentation.
- Work with production and relevant departments to ensure preventive actions are implemented effectively.
- Continuous Improvement.
- Participate in quality improvement initiatives, research, and process optimization projects.
- Lead small-scale quality or efficiency projects as assigned.
- Contribute to the development of new quality standards, supplier accreditation protocols, and product testing methods.
- Ad Hoc: Perform other tasks that may be assigned either individually or as part of a committee or team.
Job Qualifications:
- Bachelor's degree in food technology, Food Science, or a related field.
- Minimum of 2 years' experience in the food industry.
- Strong background in quality control and regulatory compliance, both technical and application.
- Thorough understanding of the MPI Food Safety Program, HACCP standards, and AAFCO standards.
- Hands-on experience with HACCP, GMP, and MPI standards.
- Proficient in documentation control, data management, and internal auditing.
- Excellent analytical, problem-solving, and communication skills.
- Detail-oriented with excellent English communication skills (oral and written).
Skills
GMPComplianceCustomer ServiceFood SafetyProcurement
