Program Coordinator

Job Posting Dates: 07/16/2026 until filled
Job Title: Program Coordinator, Training Support
Reports To: Operations Program Manager

The National Children’s Advocacy Center (NCAC) is seeking an experienced Program Coordinator to join our team of administrative professionals who coordinate training and logistics for world-renowned child forensic interviewers. The NCAC conducts a variety of training for child abuse professionals worldwide, and you can be a part of our mission - To Champion and Strengthen the Global Response to Child Abuse.

About the role

As a member of our team in Huntsville, AL, you will provide administrative support to our Forensic Interview Trainers and coordinate their virtual and on-site trainings. This role is often a client’s first contact with NCAC and requires a high level of professionalism and clear communication. You will manage all aspects of training logistics and resources across platforms, coordinating logistics with staff, partners, and consultants, and supporting the development of reports.

A typical day may include:

• Serving as the primary point of contact for training participants
• Managing training registrations and payment processing
• Setting up an online course within our learning management system
• Helping a training participant work through technical difficulties in accessing a document or virtual training
• Managing printing, shipping, and supply inventory
• Submitting travel receipts through SAP Concur on behalf of an instructor
• Entering evaluation data into a spreadsheet
• Formatting, editing, and updating Word documents, PowerPoint slides, or PDFs
• Communicating with contracted facilitators to schedule training support

You will thrive in this job if you:

• Possess strong organizational and time-management skills with emphasis on quality and timely completion of tasks
• Have excellent customer service and interpersonal skills
• Enjoy data entry and work well in a predominantly computer-based role
• Have excellent written and verbal communication skills with innate professionalism
• Are experienced in adult learning and learning management systems
• Are highly organized and detail-oriented, with attention to quality control
• Enjoy working in an open, inclusive environment that emphasizes cooperation and teamwork
• Work effectively with, or without, close supervision in a collaborative environment
• Enjoy taking initiative and problem-solving
• Are adaptable and dependable
• Possess sound business ethics, including the protection of personal, proprietary, and confidential information
• Read, write, and speak English. Fluency in Spanish is a plus.

We are looking for a team member who is aligned with NCAC’s Organizational Values:

• We are passionate about making the world a better place.
• We thrive by learning, collaborating, and celebrating.
• We welcome innovative ideas and new perspectives.
• We help each other succeed.

Education and experience requirements we are looking for include:

• A high school diploma or GED is required; a bachelor's degree is preferred
• Minimum of two years of customer service experience
• Minimum of two years of professional experience working in program coordination, event planning, training support, or administrative operations
• Minimum of two years of experience with data entry and management, report writing, and learning management systems preferred
• Proficiency in Microsoft Office Suite

Certificates, Licenses, Registrations

Must possess a valid U.S. driver's license and reliable transportation

Location and Hours

The NCAC main campus is located in downtown Huntsville, AL. Our standard business hours are 8:30 - 5:00 CT, Monday through Friday. This position will work approximately 40 hours per week on-site at our Huntsville, AL office.

About the NCAC
The NCAC revolutionized the United States’ response to child sexual and physical abuse and other forms of child maltreatment. Since its creation in 1985, the NCAC has served as a model for the 1,000+ Children’s Advocacy Centers (CACs) now operating or developing in the United States and in more than 34 countries throughout the world. The NCAC's mission is To Champion and Strengthen the Global Response to Child Abuse.

The NCAC is one of the leading organizations in the country providing training and technical assistance for professionals working in the field of child abuse response. We offer a variety of inter- and multidisciplinary trainings and professional development programs. Trainings are offered in-person, virtually, and on-demand through the NCAC Virtual Training Center. NCAC also provides the Child Abuse Library Online^TM (CALiO^TM), which is one of the largest repositories of child maltreatment resources in the world. Our staff trainers are experts in their fields of professional service and stay abreast of current research and trends, making our trainings relevant, ever-evolving, and some of the best in the world.

Perks and Benefits
We hope you’re excited by the possibilities that come with working at NCAC! We offer the following benefits to our full-time employees:

• NCAC observes 14 holidays and has a generous leave policy.
• Health, dental, vision, and life insurance
• Employee Assistance Program
• 401(k) Retirement Savings Plan

Application and Hiring Process
To apply, follow the ‟Apply Now” button, which will be at the end of this posting. A complete application includes a cover letter, resume, salary requirements, and references. Incomplete applications will not be considered. When you apply via our website, you will receive an automatic email acknowledging that we have received your application. Please, no phone calls or emails regarding the position or application process. All offers are contingent on passing a drug screening and background check, including motor vehicle records. Candidates for jobs requiring driving must have an excellent driving record.