- Location
- Victoria
- Type
- Full-time
- Seniority
- Lead
- Education
- High School
- Source
- Teamtailor
Description
Job description
We are looking for a Full-time Shift Lead to join us in our Mayfair Shopping Centre location.
Address: 3147 Douglas St, Victoria, BC V8Z 6E3
Responsibilities:
Ensure compliance of all cash handling standards; ensure timely processing of the bank deposits
Provide customer-focused service; welcome customers and resolve both employee and customer queries and complaints; ensure all team members are upholding the customer service standard
Carry keys and alarm codes; perform standardized opening and closing procedures
Train, develop, and coach team members; ensure accountability and compliance of all members
Ensure all employees are compliant with company policies: operational, human resources, loss prevention, and health & safety
Manage teams of up to 4 people at a time; delegate tasks and breaks
Perform and supervise daily procedures, such as handling shipments, merchandising, and cashier duties
Act as a Store Manager when in lieu of a Store Manager on shift
Oversee store cleanliness and maintenance as per company standard.
Collaborate with management to organize and set up store promotions.
Check and respond to store emails and complete assigned tasks and requests; maintain professional correspondence with respective departments.
And any other duties as assigned
Qualifications:
Minimum of High School Graduate
Eligible to work in Canada
Flexible work hours and times
Skills & Experience Required:
Exceptional customer service skills
Self-driven and motivated
Energized and outgoing
Proactive and organized
Excellent communications and interpersonal skills
Team player
Experience in Retail stores is an asset