Chief Growth Officer (CGO)

The opportunity

Liferaft, a Securitas company, is the #1 OSINT platform for corporate protective intelligence and investigations: twelve years of category leadership turning the open internet into decisions that protect people, serving household-name enterprises on a pure-SaaS model.

Liferaft's growth engine now has two frontiers. The first is the direct enterprise motion that built the company: a proven, inbound-led machine ready to be scaled and sharpened. The second is the Securitas ecosystem: a global enterprise client base, trusted relationship managers on the ground, and sister businesses whose services pair naturally with our platform. It is vast, decentralized, and waiting for someone to deliberately build the connective tissue of introductions, incentives, contracting, and crediting.

The Chief Growth Officer owns both frontiers, plus the third lever between them: expansion of the installed base onto new products and bigger footprints. The mandate is the growth line: all new-logo ARR, direct and channel, as well as a partner in expanding revenue with a Chief Customer Officer, who owns operations, customer success, and renewals.

Leading from the front lines is fundamental to this role. The CGO must be a highly visible, hands-on executive who is front and centre with customers, strategic partners, and across the industry, setting the pace for growth through direct engagement and market leadership. Hybrid candidates in or near Toronto strongly preferred.

The mission

Three growth motions, one bookings number:

• Scale the direct engine. Lead today's enterprise new-logo motion through the Director of Sales: pipeline discipline, conversion, ASP, and a bookings forecast the board believes.
• Build the Securitas channel, North America first, Europe second. Prove the motion end to end (relationships, champions, relationship-manager-sourced introductions, joint reference wins), then build the commercial machine (pass-through pricing, crediting, contracting, enablement) and replicate into Europe alongside Liferaft's EU entry.
• Drive expansion. Shape the plays that grow existing large and complex accounts, including expansion motions, packaging and allotment led upsell, and multi-product adoption, working closely with the Lifecycle organization to grow its customer relationships.

On Securitas: Liferaft drives its own number. Security Risk Management (“SRM”) collaboration (introductions, joint initiatives, group programs) is leverage, not a dependency. This role uses it wherever it accelerates Liferaft revenue, and is fully accountable for the outcome either way.

Key responsibilities

• Own the growth number. Full accountability for new-logo ARR (direct and channel) and shared accountability with the Chief Customer Lifecycle Officer in expanding the base.
• Lead the direct new-logo motion. Run the enterprise engine through the Director of Sales: pipeline discipline and 4–5× coverage, win-rate and ASP improvement, adoption of the proposal standard, AE/SDR development, and bookings-forecast credibility.
• Personally build the Securitas channel. Act as the founding channel operator, owning entity sequencing, stage gates, the playbook, and the executive relationship map across Securitas divisions and relationship managers, until the dedicated channel leader is hired.
• Architect the channel's commercial model. Pass-through pricing, revenue crediting and incentives across both organizations, contracting paths under existing group agreements, and cross-CRM pipeline visibility. This is the plumbing that turns goodwill into bookings.
• Partner in building the expansion engine. Develop plays that grow the installed base, including packaging and allotments, and multi product adoption, with clear rules of engagement agreed with the Lifecycle organization.
• Enable people who don't sell software. Simple resources, clear incentives, and a lightweight introduction motion designed for Securitas' service-business account teams.
• Feed the product with market demand. Bring validated demand signals (channel use cases, expansion patterns, competitive intelligence from pursuits) to Product and Marketing; they own what gets built and how it's positioned.
• Build the growth organization. Develop the existing sales team; hire the dedicated Securitas channel leader onto a proven motion (targeted before 2028).
• Run one growth scoreboard. New-logo, expansion, and channel-sourced vs. channel-influenced ARR, with honest metrics reported to the CEO and the operating board.