Many Glacier Hotel Bell Person/Lobby Attendant - Glacier National Park

Overview

 

Live. Work. Explore. as a part of our Lobby team in Glacier National Park!

At Glacier National Park Lodges, we depend on our team members to be highly motivated, committed, share our vision and work together to attain it. Our work environment encourages responsibility for personal growth and promotes pride in each employee. No matter what your job is, you will be a proud steward of the park and play an essential role in providing warm and friendly hospitality to all our guests. 

 

We’re hiring Many Glacier Hotel Bell Persons to Live. Work. Explore. this summer!

 

Job Summary:

We know the magic starts before the check-in. That’s where you come in! As a bell person, you’re not just handling bags – you’re handling first impressions. With a warm smile, a helpful hand, and wheels that glide like butter, you help guests feel welcome from the moment they arrive.  If you love meeting people, know your way around a luggage cart, and can offer local tips like a human Yelp, you might be our next hospitality MVP.

 

We don’t just offer accommodations – we offer a story. As a proud piece of history, our hotel has welcomed travelers, dignitaries, and dreamers for generations. Our service is timeless, and so is our hospitality. We’re looking for a bell person who embodies warm welcomes, polished professionalism, and old-school charm (in Lederhosen). If you take pride in presentation, love sharing a bit of history, and can help guests feel both cared for and curious, give us a try.

 

The Details:Position Type: SeasonalSeason Dates: May 29, 2027 to September 20, 2027Pay: Insert Pay Range

Schedule: Typical schedule is 40 hours, 5 days per week (may include weekends, evenings, and holidays)

 

Life in Glacier National Park

• Employee housing (dormitory-style or RV site) and on-site employee meals (cafeteria-style)
• Free on-site laundry facility, employee shuttle service, Wi-Fi (limited bandwidth)
• Free Glacier National Park pass
• Retail, Lodging and Travel Discounts
• Planned employee trips and activities
• $350 Referral Bonus Program

Benefits:

• Xanterra offers competitive benefit programs and services for eligible employees. For more information, click here. 

Responsibilities

• Greet guests at the door like a friendly face from their favorite travel movie and a touch of historic flair.
• Assist with luggage during arrivals and departures (with care and flair!) – what do you mean there is no elevator?
• Escort guests to their rooms and give them a quick tour of the space.
• Provide information on hotel amenities, services, and local hikes.
• Deliver items to guest rooms as requested – extra pillows, ice buckets, rollaway beds, pack-n-plays.
• Keep the lobby and entry areas clean, organized, and welcoming.
• Be the go-to helper for guests who need a hand (or a cart).
• Move luggage from one room to the next (room moves).
• Perform bag pulls for arriving and departing groups
• Transport luggage to and from guest rooms.
• Assist the Guest Services team as directed.
• Answer guests’ inquiries about the hotel, park, and surrounding areas.
• Clean public areas in lobby, restrooms, and meeting/convention rooms.
• Build and start fire in fireplaces.
• Chop firewood.
• Wear assigned uniform and keep it clean and neat.
• Follow Company and departmental environmental practices, safety practices, and policies and procedures.
• Other duties as assigned.

Qualifications

Knowledge, Skills, and Abilities:

• Previous customer service or hospitality experience is a big plus but not required.
• Friendly, outgoing personality with a “Yes, absolutely!” attitude
• Demonstrate strong and excellent communication skills.
• Ability to multi-task and think on your feet
• Tech-savvy enough to use front desk software and troubleshoot a guest room key issue.
• Reliability and professionalism – you’re on time, organized, and ready to roll 
• Passion for people
• Love of hospitality
• A talent for turning frowns upside down
• Must be flexible and adaptable to different changes and have good decision-making skills.
• Able to work flexible hours including weekends, holidays, overnights, and occasional guest emergencies
• Knowledge of basic math skills.
• Must exhibit outstanding organization and time management skills, goal oriented, and comfortable working in pressure situations. 

Physical Requirements include:

• Must be able to walk and stand for long periods of time. Stand for up to 10 hours per day.
• Frequent lifting, carrying, pushing, and pulling luggage up to 100 pounds. Frequent carrying luggage up and down narrow flights of stairs.
• Must be able to bend, kneel, stretch, and reach for extended periods of time.
• Working in various weather conditions.
• Working safely with required chemicals.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.