Yours Truly DC Vignette Collection - Revenue & Reservations Coordinator

Join our team as a Revenue and Reservations Coordinator!

The Revenue and Reservations Coordinator supports hotel revenue strategy and group reservation operations by maintaining accurate rates, inventory, bookings, and reporting. This role collaborates with Revenue Management, Sales, Conference Services, Accounting, Reservations, and hotel leadership to maximize room revenue and ensure group reservations are accurate, organized, and effectively managed.

QUALIFICATIONS:

• Previous hotel reservations, revenue management, front office, sales, or related hospitality experience preferred.
• Strong attention to detail with the ability to manage multiple priorities and deadlines.
• Proficiency with Microsoft Excel and the ability to work across multiple hotel systems.
• Experience with Delphi, Opera Cloud, or IHG systems preferred.
• Ability to understand rates, inventory, demand, pickup, and basic financial information.
• Strong communication, organization, problem-solving, and cross-functional collaboration skills.

JOB RESPONSIBILITIES:

• Revenue Analysis and Reporting: Prepare and review revenue, demand, pace, pickup, and market reports to identify trends and opportunities. Support weekly revenue strategy meetings, pricing decisions, and group displacement analysis.
• Rate and Inventory Management: Maintain accurate rates, availability, inventory, pricing, and restrictions across hotel systems, brand websites, global distribution systems, online travel agencies, and other booking channels.
• Group Reservations Management: Create and maintain group room blocks, booking links, reservations, rates, packages, and group profiles. Process rooming lists, reservation changes, billing instructions, deposits, special requests, and group pickup reporting.
• Reservation Accuracy and VIP Support: Review reservations and system information for accurate rates, cutoff dates, concessions, and booking details. Manage special and VIP reservations, packages, discounts, no-shows, commissions, and reservation corrections.
• Event and Conference Support: Assist Conference Services and Catering with banquet event orders, banquet checks, diagrams, menus, VIP lists, event documents, and other routine group and event administration.
• Cross-Functional Communication: Serve as a point of contact among Revenue Management, Reservations, Sales, Conference Services, Accounting, Central Reservations, online travel agencies, and other booking partners. Communicate updates clearly and support additional departmental priorities as assigned.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:
Located just 5 mi from the Ronald Reagan Washington National Airport, this hotel has a modern gym and several dining options. Each room has a tea/coffee maker. This Washington, DC hotel is 1.1 mi from the White House and within a 2.5 mi radius of the Newseum and the International Spy Museum.

Application deadline for Colorado positions: