- Location
- Delta, British Columbia
- Type
- Full-time
- Department
- IT
- Seniority
- Entry
- Education
- High School
- Source
- BetterTeam
Description
Job Title: Junior Technical Sales Representative/ Sales Assistant
Position Summary
We are seeking a motivated, customer-focused Junior Technical Sales Representative to support business growth by developing new customer relationships, managing existing accounts, and identifying opportunities to increase sales.
The successful candidate will serve as a key point of contact for customers, distributors, and agents, providing professional sales support throughout the entire customer journey—from initial inquiries and quotations to order processing, project coordination, and post-sales service.
This role requires a strong combination of technical understanding, customer relationship management, and organizational skills. The ideal candidate is proactive, detail-oriented, commercially minded, and committed to delivering an exceptional customer experience.
Key Responsibilities
Business Development & Sales
- Identify, develop, and pursue new business opportunities to expand the company's customer base and market presence.
- Build and maintain strong, long-term relationships with existing customers, distributors, agents, and business partners.
- Proactively follow up on sales leads, customer inquiries, quotations, and outstanding opportunities.
- Understand customer requirements and recommend appropriate products, solutions, and services.
- Work toward achieving established sales targets and business development objectives.
Customer Relationship & Account Management
- Act as a primary point of contact for assigned customers, providing timely, professional, and effective support.
- Maintain regular communication with customers to ensure satisfaction and identify opportunities for additional business.
- Provide comprehensive pre-sales and post-sales support, addressing customer questions and resolving issues in a timely manner.
- Coordinate internally to ensure customer expectations are understood and fulfilled.
Quotation & Proposal Management
- Review customer specifications and requirements to determine the company's ability to meet project needs.
- Prepare accurate and competitive quotations, proposals, and sales presentations.
- Ensure quotations and proposals are submitted within agreed timelines.
- Review product costs, selling prices, and spare parts pricing using historical purchasing and sales information.
- Follow up on submitted quotations and maintain accurate records of sales activities and opportunities.
Order & Project Coordination
- Coordinate with Production and other internal departments to monitor order progress and provide customers with timely delivery updates.
- Support order processing and follow through on customer commitments.
- Communicate project requirements, delivery schedules, and potential changes to relevant stakeholders.
- Work collaboratively across departments to ensure smooth execution of customer orders and projects.
Commercial & Contract Administration
- Participate in commercial negotiations with customers and business partners.
- Review proposed contract terms and conditions and submit them to the Finance team for review and approval.
- Ensure pricing, quotations, and commercial documentation are accurate and comply with company policies and approval procedures.
Qualifications & Experience
Education
- High school diploma required.
- Post-secondary technical education or Mechanical Engineering coursework is preferred.
Professional Experience
- Ideally three years of sales, business development, or customer account management experience.
- Experience in a technical, industrial, manufacturing, or distribution environment is considered an asset.
- Demonstrated ability to develop customer relationships, prepare quotations, negotiate commercial terms, and close sales opportunities.
Technical & Professional Skills
- Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
- Experience with CRM systems, ERP platforms, or other sales and order management software is an asset.
- Strong written and verbal English communication skills.
- Excellent organizational, time-management, and follow-up skills.
- Strong attention to detail and the ability to manage multiple priorities and deadlines.
- Ability to interpret customer requirements and translate them into practical business solutions.
Key Competencies
- Customer-focused mindset and commitment to service excellence.
- Strong interpersonal, communication, and relationship-building skills.
- Results-driven with a proactive approach to business development.
- Effective negotiation, problem-solving, and decision-making abilities.
- Ability to work independently while contributing effectively to a collaborative team environment.
- Strong sense of accountability, initiative, and ownership.
Performance Measures & Success Indicators
Performance will be evaluated based on the following key indicators:
- Achievement of assigned sales targets and revenue objectives.
- Development of new customers and growth of existing accounts.
- Accuracy, competitiveness, and timely delivery of customer quotations and proposals.
- Consistent and effective follow-up on sales leads and outstanding quotations.
- Customer satisfaction, responsiveness, and relationship retention.
- Effective coordination of customer orders, projects, and delivery commitments.
- Compliance with company pricing, contract approval, and commercial procedures.
- This is NOT a commissioned based sales job
Working hours are Mon-Fri 630am-300pm
Must have valid working permit willingness to start on or before November 15, 2026
Skills
ExcelComplianceERPNegotiation