CX Planning & Control Intern

Company Overview

DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

 

DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

 

For more information, please visit: www.didiglobal.com/news

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Team Overview

The Planning & Control team is the financial driver of the CX organization. We partner with CX leaders to manage budgets, control costs, and track operational efficiency. From organizing financial data to processing purchases, we ensure the department's resources are optimized.

Role Responsibilities

• Supporting the end-to-end Budget to Pay (B2P) process by creating Purchase Orders, tracking expense allocations, reconciling invoices against approved budgets, and executing daily financial operations.
• Assisting the team in monitoring financial controlling processes across different regions to ensure alignment, compliance and accuracy.
• Consolidating and organizing granular expenditure details to maintain a structured database, ensuring data readiness for financial reporting and budget tracking.
• Helping identify potential cost-efficiency trends.
• Supporting the creation of clear, data-driven reports to communicate financial findings that help drive and improve CX results. 

Role Qualifications

• All college academic backgrounds are welcome, we value analytical capability to solve problems with a hands-on approach.
• Strong spreadsheet skills, including formulas, pivot tables, data validation and trend/deviation tracking.
• Fluent in English.
• Growth Mindset & Continuous Improvement: You do not settle for the status quo or merely executing day-to-day tasks. You proactively seek out new challenges, look for ways to optimize processes, and constantly aim to elevate the team's output.
• Full ownership mindset: you will be responsible and accountable for all initiatives you lead.
• Agility & Problem Solving: Our industry moves fast. You must balance speed with a structured, methodical perspective to solve complex problems and execute efficiently.
• Organization: Exceptional attention to detail in maintaining operational routines.

EEO Statement

 

• We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
• We are data-driven – We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
• We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
• We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
• We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
• We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.

We are committed to building inclusive and diverse teams.

 

At DiDi, we believe that our differences are our biggest source of strength. That‘s why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer.

 

Employment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate. We do not discriminate against any employee or applicant based on their gender, age, sexual orientation, nationality, marital status, pregnancy/maternity, disability, race, religion and beliefs, or any other status protected by applicable laws wherever we operate.

 

We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that’s how we create better products and services, make better decisions and better serve the communities we’re a part of.

 

 

I acknowledge that prior to submitting this application, I have read and accepted the Privacy Notice for Candidates which is available on https://careers.didiglobal.com/terms