Employee Experience Director

About Bybit and this role

Mission

Key responsibilities

Employee engagement

• Design and run the employee listening strategy: engagement surveys, pulse checks, lifecycle surveys, and exit insights.
• Turn results into action plans with leaders, and track progress so employees see their feedback lead to change.
• Shape the employee journey from onboarding to exit, removing friction at key moments.
• Lead recognition programs and culture initiatives that reinforce Bybit's values.
• Build community and belonging programs, including employee networks and wellbeing initiatives.

Internal events

• Own the internal events calendar: all-hands, town halls, leadership offsites, team celebrations, and company milestones.
• Deliver events across locations and formats (in person, hybrid, virtual) with clear goals, budgets, and measures of success.
• Ensure events are inclusive and respectful of the cultural and religious diversity of our workforce.
• Manage vendors, budgets, and logistics with strong cost discipline.

Internal communications

• Build the internal communications strategy and editorial calendar.
• Own and manage all internal communications channels: the intranet, company newsletter, all-company email, Slack or Lark channels, office digital screens, and leadership updates.
• Own intranet content management end to end: content strategy, site structure, governance, publishing workflows, and keeping information accurate and current.
• Set content standards and train content owners across functions so every team publishes clearly and consistently.
• Partner with the CEO, executives, and the CPO on leadership messaging, change communications, and announcements.
• Coordinate with Corporate Communications, Legal, and Compliance so sensitive or regulated messages are accurate and consistent.
• Measure reach and understanding, and keep improving how information flows across the company.

Innovation

• Bring new tools and ideas to the employee experience, including AI-enabled self-service, chat assistants, and automation of routine People processes.
• Run small pilots, measure results, and scale what works.
• Work with HR Technology and IT to keep the People tech stack simple, connected, and easy to use.

Leadership

• Build, lead, and develop a high-performing team across the four areas above.
• Own the function's budget and vendor relationships.
• Serve as a member of the People Leadership Team and a trusted partner to senior business leaders.

Workplace operations

• Lead the global Workplace Operations team that manages Bybit's offices in Dubai (UAE), Malaysia, Hong Kong, and Singapore.
• Own office strategy and space planning, including openings, moves, expansions, and fit-outs, in partnership with Finance.
• Set consistent workplace standards across all sites: facilities, health and safety, front desk, amenities, and spaces that support diverse needs such as prayer and wellness rooms.
• Manage facilities vendors, service contracts, and office budgets with strong cost discipline.
• Partner with IT, Security, and Legal on physical security, access, business continuity, and emergency response.
• Use occupancy data and employee feedback to design offices people want to work in.

What success looks like in the first 12 months

What you bring

Requirements

• 12+ years in People, employee experience, workplace, or internal communications, with 5+ years leading teams.
• Proven ownership of at least two of: multi-country workplace or office operations, employee engagement, internal communications, or large-scale internal events.
• Experience managing an intranet or other internal communications platforms, including content governance.
• Experience in a high-growth, global company with employees in multiple countries.
• Strong analytical skills: comfortable turning survey, occupancy, and channel data into decisions.
• Excellent writing and editorial judgment, including drafting for senior executives.
• Track record of managing budgets and vendors.
• Fluent English.

Preferred

• Experience in fintech, crypto, financial services, or another regulated industry.
• Experience working in the Gulf region and across Asia and Europe.
• Hands-on use of AI and automation to improve employee services.
• Familiarity with HRIS, engagement, and communications platforms (e.g., Workday, Culture Amp, Lark, Slack).
• Arabic or Mandarin is a plus.

How you lead

• Builder. You create programs from a blank page and scale them as the company grows.
• Data-driven. You measure what matters and use it to decide where to invest.
• Executive presence. You earn the trust of the CEO and senior leaders and can push back with care.
• Global mindset. You design for many cultures, languages, and time zones, not one headquarters.
• Bias for action. You move fast, test ideas, and learn from what doesn't work.
• Integrity. You handle sensitive information and messages with discretion and judgment.