Project Manager

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

Broadridge is hiring! We are seeking an energetic, client-focused Project Manager to help deliver an exceptional experience for our Corporate Clients. In this high-impact role, you will build trusted client relationships, collaborate across teams to solve complex requests, and lead initiatives that make our processes smarter, faster, and more effective.

You will play an important role in elevating client satisfaction, driving operational improvements, and shaping a seamless service experience. From partnering with colleagues across the organization to mentoring junior associates and supporting meaningful projects, you will have the opportunity to make a visible difference while growing your expertise in a collaborative, hybrid workplace.

 

Responsibilities:

• Support assigned projects within ICS from discovery and planning through implementation; develop and update project plans, track milestones and resources, and keep multiple concurrent efforts moving.
• Partner with business leaders to develop rigorous financial business cases and ROI analyses for each initiative, ensuring investment decisions are grounded in quantified costs, benefits and measurable value.
• Work with operations and client service teams and subject matter experts to document current workflows, pain points, handoffs, and system and tool usage.
• Partner with operations, business, product, technology, development, and quality assurance teams to assess improvement opportunities and support the documentation, planning, and execution of practical process enhancements.
• Lead assigned projects through effective facilitation and coordination, including steering and working group forums; track and report progress through consistent status updates, dashboards, and metrics.
• Assess risks to timelines, budgets, scope, and client or customer experience; manage the impact of changes, help resolve resource and delivery issues across team boundaries, and escalate project-specific matters when needed.
• Proactively identify bottlenecks and operational challenges, investigate root causes, and develop sensible future-state efficiency solutions with little day-to-day guidance; take initiative to move recommendations toward action.
• Track progress across concurrent projects and maintain key artifacts—including meeting transcripts and summaries, detailed process maps, status trackers, risk and issue logs, and team SharePoint resources.
• Help prepare leadership updates, change communications, and rollout plans; support implementation, change management, and lessons learned across products.

 

Qualifications

• You'll have a minimum of 5+ years of project management experience; leading sophisticated projects or multiple projects combined into a program with proven success
• Strong analytical and organizational skills, with the ability to manage multiple priorities and concurrent tasks while maintaining high-quality work.
• Proficiency with Excel, PowerPoint, and project planning tools.
• Experience with Visio, Power BI, v0 and Broadridge AI Tools or other GenAI applications for productivity.
• Excellent interpersonal and communication skills, with the ability to work cross-functionally and effectively across levels.
• A self-motivated self-starter who can work independently with little day-to-day guidance, identify operational challenges, and develop sensible, actionable efficiency solutions in partnership with stakeholders and technology teams.
• Familiarity with Broadridge ICS products and/or operations is a plus.
• Familiarity with Agile and Waterfall methodologies and change-management practices is preferred.
• Bachelor's Degree or equivalent experience

 

 

Compensation Range: The salary range for this position is $100,000 to $140,000 USD. Broadridge considers various factors when evaluating a candidate’s final salary, including, but not limited to, relevant experience, location, skills, and education.

Bonus Eligibility: Bonus Eligible

Benefits Information: Please visit www.broadridgebenefits.com for information on our comprehensive benefit offerings.

 

#LI-PP1

Salary Range:

Requisition Compensation Range - Minimum

81600

Requisition Compensation Range - Maximum

132240

Bonus Eligible:

Bonus - MBO Bonus - ICS, 10% Annual: Individual Target

Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.

Please visit www.broadridgebenefits.com for more information on our comprehensive benefit offerings.

We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.

Use of AI in Hiring 

As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.

US applicants: Click here to view the EEOC "Know Your Rights" poster.

Disability Assistance

We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws. 

If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to [email protected].