Maintenance Supervisor - Montgomery Village

Description

We're looking for a motivated, hands-on Maintenance Supervisor to lead our apartment maintenance operations and help ensure our residents have safe, well-maintained homes.

At KCDC, maintenance is about more than fixing what’s broken. It's about creating and maintaining quality homes, supporting our residents, and strengthening the Knoxville community.

What You'll Do:

As a Maintenance Supervisor, you'll be the go-to leader for a team of Maintenance Technicians and Custodians. You'll balance hands-on technical work with day-to-day leadership, making sure your team has the tools, training, and direction to succeed.

Your responsibilities will include:

• Lead the Team: Supervise, coach, train, and motivate maintenance employees while fostering a culture of accountability, teamwork, and excellent service.
• Keep Things Running: Oversee daily maintenance operations, prioritize work orders, assign projects, and coordinate routine, emergency, and special repairs.
• Put Your Skills to Work: Roll up your sleeves when needed to troubleshoot and perform repairs involving plumbing, electrical systems, carpentry, appliances, and other building systems.
• Stay Ahead of Problems: Develop and coordinate preventive maintenance activities to minimize unexpected repairs and keep properties in excellent condition.
• Deliver Quality Results: Inspect completed work, monitor project progress, and ensure repairs meet KCDC's quality and safety expectations.
• Make Safety a Priority: Promote safe work practices, provide training, and ensure proper use of equipment and protective gear.
• Manage Resources: Monitor inventory, order supplies and equipment, coordinate contractors, and assist with maintenance-related purchasing and invoice processing.
• Develop Your People: Provide meaningful performance feedback, recognize great work, address performance concerns, and help employees build their skills.
• Make a Difference: Work collaboratively with property management, residents, contractors, and other departments to deliver responsive, professional service.

What Makes Someone A Great Fit:

We're looking for someone who brings both technical know-how and strong leadership skills to the table.

You'll be successful in this role if you:

• Enjoy leading people and helping others succeed.
• Have solid hands-on experience with building repairs and maintenance.
• Know how to prioritize competing demands and keep projects moving.
• Can confidently troubleshoot problems and make sound decisions.
• Believe in doing the job right the first time.
• Communicate professionally with employees, residents, and management.
• Understand the importance of safety, accountability, and customer service.
• Are comfortable using computers and maintenance management systems.
• Take ownership of challenges rather than waiting for someone else to solve them.

Requirements

Required Qualifications:

• High school diploma, GED, or vocational school equivalent.
• At least four (4) years of experience supervising maintenance or construction projects. An equivalent combination of education and experience may be considered.
• Hands-on experience in plumbing, carpentry, appliance repair, and/or electrical repair.
• HVAC certification or the ability to obtain certification within one year of employment.
• Valid driver's license and ability to meet KCDC's automobile insurance requirements.

Preferred Qualifications:

• Completion of a related apprenticeship, vocational coursework, or specialized maintenance training.
• Experience with Yardi property management software.
• Previous experience supervising apartment maintenance operations or similar residential maintenance teams.

What To Expect:

• This isn't a job where you'll spend every day behind a desk! You'll work throughout KCDC properties, providing leadership, responding to maintenance needs, coordinating repairs, and occasionally jumping in to help your team. The position involves working indoors and outdoors in varying weather conditions, using maintenance tools and equipment, and regularly moving or transporting items weighing up to 50 pounds. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

Why KCDC?

Your work matters here. At KCDC, we believe that quality housing helps create stronger families, neighborhoods, and communities. Every repair completed, every problem resolved, and every employee you develop contributes to that mission.As a Maintenance Supervisor, you'll have the opportunity to combine your technical abilities, leadership experience, and passion for service in a role where you can see the impact of your work every day. Ready to lead a team, take ownership, and make a difference?