The Platform Strategist assesses business platform health and develops strategies to improve performance, scalability, governance, and alignment with organizational priorities. Serving as a bridge between business and technology teams, this role translates operational needs into platform roadmaps, business cases, process improvements, requirements, and measurable outcomes. The Platform Strategist leads cross-functional discovery and decision-making and supports initiatives from assessment through implementation and post-release monitoring. 

                                   JOB QUALIFICATIONS: KNOWLEDGE/SKILLS/ABILITIES

The Platform Strategist’s responsibilities include but are not limited to:

Platform Strategy and Assessment 

• Assess assigned platforms across business capabilities, workflows, performance, configuration, usability, governance, and operational risk. 

• Identify platform gaps and modernization opportunities and translate findings into actionable recommendations and business-focused roadmaps. 

• Evaluate proposed solutions and enhancements for strategic alignment, business value, scalability, effort, dependencies, and risk. 

• Define success measures and monitor whether implemented solutions achieve intended business outcomes. 

Business Process and Requirements 

• Lead cross-functional working sessions to assess current-state processes, define future-state needs, evaluate options, and drive business decisions. 

• Translate operational needs into documented capabilities, use cases, functional and non-functional requirements, business rules, and acceptance criteria. 

• Gather representative scenarios and data to support solution design, configuration, development, and testing. 

• Recommend process changes, configuration options, and practical workarounds based on value, effort, risk, and downstream impact. 

Requirements and Decision Governance 

• Apply consistent standards and templates for eliciting, analyzing, validating, documenting, and managing requirements. 

• Maintain traceability across business objectives, approved requirements, decisions, test scenarios, and delivered functionality. 

• Facilitate prioritization, assess the impact of requirement changes, and confirm alignment across affected business areas. 

• Maintain requirements, decision, assumption, issue, and risk logs with clear ownership and rationale. 

Stakeholder and Initiative Leadership 

• Partner with operational leaders, subject-matter experts, IT Product Owners, project managers, developers, Configuration teams, and other stakeholders. 

• Communicate objectives, status, decisions, dependencies, risks, issues, and recommended actions clearly to stakeholders and leadership. 

• Develop business cases and support project charters by defining the problem, objectives, scope, value, assumptions, dependencies, risks, and success measures. 

• Escalate unresolved decisions, material risks, and scope conflicts through appropriate governance channels. 

Testing, Readiness, and Continuous Improvement 

• Define business test plans, scenarios, data needs, expected results, and acceptance criteria; coordinate testing with subject-matter experts and end users. 

• Validate that delivered functionality meets approved requirements and document defects, gaps, decisions, and unresolved risks. 

• Support operational readiness by confirming processes, controls, procedures, training, communications, and support models are prepared for implementation. 

• Monitor post-release performance, adoption, and business outcomes; recommend corrective actions and incorporate lessons learned into platform roadmaps and standards. 

• Maintain platform documentation and develop reusable templates, tools, and knowledge assets. 

• Perform other duties consistent with the scope and level of the position, as assigned.

What will you learn in the first 6-12 months?

• Develop a working knowledge of Integra Partners’ business model, core operating processes, supporting platforms, and organizational priorities. 
• Establish relationships with key business and technology stakeholders and align on platform priorities, governance, and near-term deliverables
• Deliver business requirements and decision support for approved corporate initiatives. 
• Implement consistent processes, templates, and governance for requirements and business-to-IT handoffs. 
• Advance platform roadmaps and build reusable organizational knowledge, tools, and capabilities.

  EDUCATION:

• Bachelor’s degree in Business Administration or related field, preferably in healthcare
• Master’s degree in business administration preferred.

• Minimum eight years of relevant experience in platform strategy, business analysis, process improvement, product operations, or a similar role; healthcare experience strongly preferred. 
• Demonstrated experience leading complex, cross-functional initiatives with competing priorities and deadlines. 
• Experience with requirements elicitation, process mapping, business case development, testing, and implementation readiness. 
• Working knowledge of agile delivery methods and project management principles. 
• Strong strategic thinking, problem-solving, facilitation, decision-making, and stakeholder management skills. 

• Ability to translate complex business needs into clear requirements, options, recommendations, and executive-ready communications. 
• Strong written and verbal communication skills with the ability to influence across organizational levels. 
• Proficiency in Microsoft Excel and other business analysis, visualization, and prototyping tools. 
• Highly organized, resourceful, collaborative, and able to work effectively with ambiguity. 

Salary: $115,000.00
 

Benefits Offered

• Competitive compensation and annual bonus program
• 401(k) retirement program with company match
• Company-paid life insurance
• Company-paid short term disability coverage (location restrictions may apply)
• Medical, Vision, and Dental benefits
• Paid Time Off (PTO)
• Paid Parental Leave
• Sick Time
• Paid company holidays and floating holidays
• Quarterly company-sponsored events
• Health and wellness programs
• Career development opportunities

Remote Opportunities

We are actively seeking new colleagues in: Arizona, Colorado, Connecticut, Florida, Georgia, Idaho, Illinois, Kentucky, Massachusetts, Michigan, North Carolina, Nevada, New Jersey, New York, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, and Washington.

Our Story

Founded in 2005, Integra Partners is a leading national durable medical equipment, prosthetic, and orthotic supplies (DMEPOS) network administrator. Our mission is to improve the quality of life for the communities we serve by reimagining access to in-home healthcare. We connect Payers, Providers, and Members through innovative technology and streamlined workflows affording Members access to top local Providers and culturally competent care. By focusing on transparency, accountability, and adaptability, we help deliver better health outcomes and more efficient management of complex healthcare benefits.

With a location in Michigan plus a remote workforce across the United States, Integra has a culture focused on collaboration, teamwork, and our values: One Team, Drive Results, Push the Boundaries, Value Others, and Build Community. We’re looking for energetic, talented, and dedicated individuals to join our team. See what opportunities we have available; there may be a role for you to engage in a challenging yet rewarding career in healthcare. We look forward to learning more about you.

Integra Partners is an equal opportunity employer. We are committed to providing reasonable accommodations and will work with you to meet your needs. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out. We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives.