Lead Camp Services

We are seeking a highly motivated and service-oriented Lead Camp Services professional to oversee the daily operations of the Camp Services Department at Rosebel Gold Mines N.V. This role is responsible for ensuring the safe, efficient, and cost-effective delivery of integrated camp services, including Kitchen, Camp Office, Housekeeping, Laundry, Recreation, Water Bottling and Distribution, Transportation, and Camp Facilities.

Reporting to the Camp Services Superintendent, the Lead Camp Services will ensure that all camp operations are delivered in accordance with Company standards, contractual obligations, and audit requirements while fostering a culture of operational excellence, continuous improvement, safety, and exceptional customer service.

Your key responsibilities will include:

• Lead and coordinate the day-to-day operations of Camp Services, ensuring the effective delivery of accommodation, housekeeping, laundry, catering support, transportation, recreation, water bottling and distribution, and camp administration services.

• Execute the Camp Services Scope of Work (SOW) in accordance with Company policies, contractual agreements, and operational requirements, ensuring compliance with Health, Safety, Environmental, and Security (HSES) standards.

• Support the implementation of short- and medium-term operational strategies to improve service delivery, operational efficiency, customer satisfaction, and resource utilization.

• Oversee the planning, scheduling, budgeting, staffing, procurement, and cost control of camp operations to ensure efficient use of resources and adherence to approved budgets.

• Supervise Camp Services personnel and contractors, ensuring high performance, compliance with service standards, and effective workforce planning.

• Monitor operational performance through key performance indicators (KPIs), audits, inspections, and regular service reviews, implementing corrective actions where necessary.

• Ensure camp facilities, equipment, and infrastructure are maintained in a safe, functional, and presentable condition, coordinating maintenance activities with relevant departments.

• Promote continuous improvement initiatives by reviewing operational processes, identifying opportunities for increased efficiency, and implementing best practices.

• Coordinate training and development activities to strengthen employee capability, service quality, and compliance with Company standards.

• Build and maintain positive working relationships with internal stakeholders, contractors, and service providers to ensure effective coordination and customer-focused service delivery.

• Prepare operational reports, budgets, performance analyses, and other management information to support informed decision-making, continuous improvement, and the effective management of Camp Services, while providing operational and administrative support to Camp Management as required.