- Location
- Nanterre CityLife, France
- Type
- Full-time
- Department
- Sales
- Seniority
- Director
- Source
- Workday
Description
At Ayvens, progress starts with you.
Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move.
Areas of responsibilities:
1) Strategic leadership
- Define and execute the local commercial strategy (Sales and Marketing) to achieve financial and operational targets.
- Align local initiatives with overall company objectives and market trends.
- Monitor industry developments and adapt strategies to maintain competitiveness.
2) Business Development & Management
- Manage and optimize all commercial channels: B2B, B2C, Direct, Indirect..
- Identify and implement new distribution opportunities, including digital platforms and strategic partnerships.
2) Customer Experience
- Ensure a seamless and positive experience from end to end sales processes (including customer onboarding)
- Drive initiatives to improve customer satisfaction and loyalty across supervised processes
3) Operational Excellence
- Implement process improvements and operational efficiency to drive cost reduction and customer satisfaction increase on all supervised areas
- Drive commercial performance and ensure continuous improvements of commercial methods and tools to support performance enhancement.
4) Compliance & Risk Control
- Guarantee compliance with local regulations, company policies, and data protection standards
- Implement robust KYC (Know Your Customer) and anti-fraud measures
- Maintain audit readiness and address any control gaps promptly.
5) Performance Monitoring & Reporting
- Develop and maintain a relevant performance management system on on all supervised domains (including KPIs, analysis and associated actions plans)
- Prepare regular performance reports for local and central management and propose corrective actions when needed.
- Use data-driven insights to optimize Sales and Marketing performance (Volume and profitability).
6) Team Leadership & Development
- Build, lead, and mentor a high-performing team across Sales and Marketing team.
- Define clear roles, responsibilities, and development plans for team members.
- Foster a culture of collaboration, accountability, and continuous improvement.
- Implement performance culture with appropriate incentives as variable plans for sales staff
Skills & Experience:
- Strategic thinking and business acumen to drive commercial performance.
- Strong analytical and problem-solving skills for data-driven decisions.
- Leadership and team development capabilities to build high-performing teams.
- Ability to manage multiple stakeholders and priorities effectively.
- Digital mindset and familiarity with online sales platforms and emerging technologies.
Why Ayvens?
With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive.
At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are.
Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.