- Salary
- $18 – $20/hr
- Location
- Pocatello, ID
- Department
- Healthcare
- Education
- High School
- Source
- Paylocity
Description
Description
Location: Various Clinics including Pocatello East, Pocatello Campus, & Pocatello Golds
Schedule: M - F anytime 7 am - 7 pm
Pay Range: $18 - $20/hour
Interview Process: 1. Apply online 2. Self-paced online assessment (20-25 minutes) 3. In-person interview for you to meet the team and learn more about the role (30-45 minutes) 4. Offer and training
The Position:
Mountain Land Physical Therapy, in partnership with Registered Physical Therapists (RPT), is hiring a friendly, organized, and tech-savvy Patient Care Coordinator to join our outpatient physical therapy team. In this front desk medical office role, you’ll manage patient scheduling and payment collection, while creating a welcoming clinic environment. This position includes full training and mentorship, which is ideal for both experienced medical receptionists and those new to healthcare.
What You’ll Do:
Greet and check in patients, creating a friendly and professional first impression
- Manage physical therapists' schedules using our scheduling software
- Collect co-pays, co-insurance, deductibles, and private payments at time of service
- Answer phones and respond to emails with exceptional customer service
- Maintain HIPAA compliance and confidentiality in all patient interactions
- Keep the front desk and waiting area organized, efficient, and welcoming
- Assist with medical record updates and administrative tasks
What We’re Looking For:
- Previous front office, medical receptionist, or customer service experience preferred
- Comfort using Microsoft Office and learning a scheduling software
- Strong communication and multitasking skills
- Friendly, team-oriented personality with a professional demeanor
- Willingness to learn and grow in a healthcare setting
Why Join Us:
- Supportive team culture with mentorship at every stage of your career
- Room to grow into roles in medical billing, office management, or clinic operations
- Work that makes a difference by helping patients on their journey to recovery
Requirements
- High school diploma or equivalent
- Friendly, professional communication skills
- Comfortable using computers and learning new software
- Able to multitask in a fast-paced clinic
- Reliable and punctual
- Customer service or office experience preferred
