Assistant manager, AV/IT Facility

Overview

We are seeking an experienced and technically proficient Assistant Manager (AV/IT Facility) to join the team. The successful candidate will play a crucial role in managing and supporting our Audio-Visual (AV) and IT facilities, ensuring seamless operations and integration of advanced technologies.

Responsibilities

• Support daily AV and IT operations to ensure smooth and reliable system performance
• Provide technical support for audio equipment, AV systems and IT‑related issues
• Manage and maintain AV/IT equipment inventory
• Assist in AV/IT system design, setup and integration (Extron / Crestron / Q‑SYS)
• Coordinate with internal teams and vendors on installation, troubleshooting and upgrades
• Ensure AV networking aligns with existing IT infrastructure
• Provide user training and maintain system documentation and SOPs

Requirements

• Degree in IT, Computer Science or related discipline preferred
• Minimum 7 years of work experience in project management with hands-on experience in AV/IT operations or technical support, in an educational setting or large-scale organization is highly desirable
• Familiar with AV/IT integration, networking and system configuration
• Hands‑on experience or have knowledge of Extron, Crestron or Q‑SYS preferred
• Strong troubleshooting skills and attention to detail
• Good communication skills with the ability to work with different stakeholders
• Good command of English and Cantonese