SERVICE TECHNICIAN

Not just a job, but a career

Yokogawa, award winner for ‘Best Asset Monitoring Technology’ and ‘Best Digital Twin Technology’ at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries. 

Our aim is to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect.

About the Team
Our 18,000 employees work in over 60 countries with one corporate mission, to "co-innovate tomorrow". We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do.

DUTIES/RESULTS

· Properly operate both common and specialized test equipment in the performance of assigned tasks.

· Properly operate ¾ of a million-dollar test equipment for QA approved Calibration certificates which are NIST

traceable

These certificates are then maintained by Corporate Document Control for reference by customers, EPA and

other government agencies

· Maintains Repair Center facilities, documentation and equipment.

· Performs component level repairs and calibration on field instruments, analytical instruments, Digital Acquisition Systems,

TMI and Meter products per YCA standards.

· Accurate and timely completion of all documentation associated with assigned tasks. Including entry of quality data on

work completed for certifying equality to factory specifications

· Receives training and works toward mastering repair of multiple product families and specialize in industrial

instrumentation and process control devices, test equipment or Test measurement equipment.

· Always prepared to train other Technicians on their specialty product families Operates, diagnoses, troubleshoots,

repairs, adjusts, and calibrates products in assigned product group. Has sufficient knowledge of assigned products to

provide technical assistance in the operation and diagnostics of problems encountered by Sales, Marketing, Sales Reps

and Customers. Must be self-motivated and thorough. Strong communications skills are required.

· Technicians in overcoming technical and procedural problems in their jobs.

· Log all incoming units into calibration log and forward paperwork for processing.

· Properly operates common and specialized test equipment in the performance of assigned tasks.

· Supports the objective of “Total Customer Satisfaction” and functions as a team member in support/assistance of meeting

goals of the T&M and Service Division.

· Responsible for providing uncompromising quality to all work processes in designated area of responsibility. Having the

authority to stop those processes at any time it is believed quality is being compromised.

· Must be able to work with minimum supervision and manage their time for the best productivity.

· Performs other duties as assigned.

SPECIFICATIONS

Education: Two (2) year degree in appropriate discipline or equivalent, including military.

Prior Experience: Five (5) years experience in meteorology, service and /or repair environment.

Specific Skills: Provide technical training to other service technicians through hands-on training. Participate in

individual and team problem solving missions and provide management with solutions. Good work ethic skills like

tidiness. Experience with Microsoft products, adaptability. Beneficial additional skills, SAP, CRM, and Industrial

communication protocols. An understanding of ISO 9000 and ISO 17025 procedures.

Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse, equitable and inclusive culture.  We will actively recruit, develop, and promote people from a variety of backgrounds who differ in terms of experience, knowledge, thinking styles, perspective, cultural background, and socioeconomic status.  We will not discriminate based on race, skin color, age, sex, gender identity and expression, sexual orientation, religion, belief, political opinion, nationality, ethnicity, place of origin, disability, family relations or any other circumstances.  Yokogawa values differences and enables everyone to belong, contribute, succeed, and demonstrate their full potential.

Are you being referred to one of our roles? If so, ask your connection at Yokogawa
about our Employee Referral process!