Investor Services Senior Administrator - Technical

At HedgeServ, we’re redefining what’s possible in fund administration. With more than $700 billion in assets under administration, we partner with the world’s most forward-thinking investment managers – across private equity, private credit, endowments, hedge funds and more – to deliver seamless, tech-enabled solutions that drive performance.

Our proprietary platform, enhanced by machine learning and robotic process automation, gives clients real-time insights and unmatched control over their operations. Alongside our technology, we offer award-winning service through our team-based approach -- led by a deeply experienced team of industry experts. Our solutions span the full investment lifecycle, including fund accounting, middle office, risk, compliance, tax, and investor services.

We’re a future-focused company, empowering our people through a robust career development framework, clear career trajectories with structured learning paths, training, and progression plans. We invest in leadership development and in our collaborative culture, creating space for talent to grow. Our corporate values – Relationships, Support, Innovation, and Expertise – create a sense of shared purpose and belonging, and we recognize our employees sit at the core of our success. We continue to innovate and evolve through our employees, working together to achieve our shared vision and mission.

HedgeServ supports employees through a variety of offerings, including remote and hybrid working arrangements, and fully paid comprehensive health and well-being benefits. We’ve been recognized as an employer of choice, earning a top 100 workplaces designation.

Founded in 2008, HedgeServ has grown into a global organization with over 2,000 experts across the globe, with offices in the United States, Grand Cayman, Ireland, Poland, Bulgaria, Luxembourg, the Philippines, and Australia. We’ve earned numerous accolades, including Top Overall Administrator, along with #1 rankings for providing alternative asset services in Accounting, Technology, Client Service, Investor Services, Alternative Fund Expertise, Reporting, and Regulatory Expertise.

Your Role

As an Investor Services Senior Administrator you will be responsible for the execution of challenging tasks in the Investor Services Department. These tasks are required to be executed within the guidelines and procedures provided by HedgeServ and under the support, supervision and guidance of your supervisor and manager.

You can expect to be seen as a key member of the team, involved in all matters.

Every Investor Services Senior Administrator will receive comprehensive Induction Training, in addition to both compulsory training as well as technical and personal development. HedgeServ operates a client focused structure which provides a wide-range of experience to all. We focus on adding value to our clients every day.

Key Accountabilities of the Role

• Liaise internally with Investor Services team to understand client transaction documents for online transaction processing
• Preparation and testing of client transaction documents for online transaction processing
• Preparation and testing of images/logos for client reporting for the Investor Services team

• Support the Investor Services team in a project role capacity

• Hybrid working arrangements – may be required to spend time working in the office as well as working from home.
• Establish good working relationship with, and understanding of, other HedgeServ departments

Education:            

• Accounting, Finance, Legal or Business Degree – Completed bachelor’s degree required.

Experience:
A minimum of 2 years’ experience working in a hedge fund administration firm with experience in all aspects of the role of an Investor Services Administrator. Alternative experience may be considered.

Skills:

• Should be flexible in terms of their approach and work ethic should be focused and results orientated
• Should be self-motivated and have ability to work on their own as well as part of a team
• Strong understanding of Hedge Fund application/Subscription forms – and the interpretation of same
• Strong IT skills, including Excel, HTML and JavaScript Object Notation (JSON)
• Strong verbal and written communication skills
• Strong analytical skills