- Department
- Healthcare
Description
We at Ashoshi provide good services and care to the people who come to us for a traditional massage. We create opportunities for youngsters to build their careers in the wellness industry by using the techniques of Ayurvedic and Thai massage.
Responsibilities
- Perform opening and closing procedures of SPA therapy
- Provides individualized work treatments that meet the guest’s needs and expectations.
- Listen to clients during massages and adjust techniques to meet their needs
- Be thoroughly familiar with and able to recommend Spa products and treatments
- Obtains the basic medical history of a client, assesses any problems or conditions and suggests appropriate therapy based on the client's current health.
- Assess guest needs and inquire about contraindications like any allergies, high blood pressure, and pregnancy before beginning the service.
- Maintains spa and treatment room appearance, and cleanliness according to standard operating procedures.
- Maintain knowledge of hours of operation
- Be familiar with all spa packages, promotions, prices, and rates.
- Work harmoniously and professionally with co-workers and supervisors
- Ensures that a high standard of service is maintained throughout the spa.
- Provide massage services to guests using props and/or products.
- Maintain positive guest relations at all times and maintain client details and confidentiality.
- Try to resolve guest complaints, ensure guest satisfaction and inform the management about any incidents or guest complaints.
- Handle inappropriate guest behaviours as per Ashoshi Spa standard operating procedures
- Frequently check with guests to promote comfort, safety, and security throughout service.
- Fill out Feed Back form at the end of each session.
- Attend all scheduled meetings, classes, and training sessions; knowledge required within the Spa.
- Carry out any other duties assigned by management.
Prerequisites:
- Physically fit and in good health (strength is not a major requirement, but stamina is necessary).
- Caring, positive attitude to clients.
- Genuine interest in helping clients overcome their physical problems.
Education:
- 10th or 12th Pass