Senior Business Process Specialist

Job Description & Summary

The Opportunity 

PwC is a leading global practice in Tax, Assurance and Advisory, offering a wide range of professional services to major clients worldwide, and therefore opportunities for newcomers to our organization.   

Within the Tax and Legal line of service, we provide a wide range of services for large international clients, and we are looking to deliver internal financial and billing administrative services to our Alternative Delivery Model (ADM) team in Romania, based in Bucharest, provides Accounting and Tax Compliance support services to clients across the global PwC Network. 

What you will be doing  

• Taking an active role across Risk Management (RM), also known as KYC (Know your client).  

• Issuing invoices correctly within deadlines and sending them to the clients.  

• While doing this, you will check the internal database in this respect (client data, validity of contract).  

• Taking an active role across Engagement set up and Data Management Systems.  

• Actively report on the status of the client account and tracking unpaid bills.  

• Respond to clients’ requests or escalate them, depending on the complexity level.  

• Assisting Managers with various billing reports.  

• Providing Credit Controllers with information related to invoices.  

• Supporting leadership and the team with administrative work.  

• Personal assistant activities for local Partners.  

• Coordination of corporate diaries and itineraries.  

• Travel arrangements (flights/hotel/visa and relevant documentation).  

• Expense management.  

• Supporting the management of accounts receivable (AR).  

• Assisting with the administration and management of key accounts.  

• Contribute your own ideas for the improvement of existing processes and together we can look at putting them into practice. 

What we need from you  

• Ideally you have a higher professional education in Commerce, Business Economics, Business Administration, International Business Management or similar.  

• You can communicate confidently in English.

• Initial experience in a similar domain, including administrative, of at least 3 years.

• You like understanding how billing, risk and other internal administrative processes work and how they are interlinked. 

• Ability to work independently, self-reliable and proactive, solution oriented 

• Good communication skills, able to build positive relationships and act with integrity. 

• High level of quality in terms of service and delivery  

• Organized and analytical, demonstrating strong attention to detail and precision. 

• Proactive in embracing new tools and responsibilities, with a strong focus on optimizing workflows and shaping best practices. 

• A collaborative team player with keen intellectual curiosity.  

• Ability to adapt to evolving circumstances, maintain flexibility, and bounce back effectively under pressure with a positive mindset. 

What we offer 

• You will work directly with our colleagues in Western Europe. 

• You will have the opportunity to fast-track your career, as the team will continuously grow (If you contribute to the success of this new project). 

• You will be in touch with a multi-cultural team of experts on various topics and in different locations. 

• You are part of and contribute to an entrepreneurial work culture with a supportive feedback mindset. 

• You can take part in team events to network and meet your colleagues. 

• You should expect an accelerated but rewarding learning experience, with continuous upskilling / training sessions, and many opportunities to advance your career alongside the business growth. 

• Hybrid working: work from home & office presence - balance. 

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