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Patient Access Concierge II– St. Peter's Hospital - Medical Imaging – FT Days

Career Opportunities

·

Today

Salary
$18 – $24
Location
Albany, NY, United States of America
Type
Full-time
Department
Healthcare
Education
Associate
Source
Workday

Description

Employment Type:

Full time

Shift:

Day Shift

Description:

Patient Access Concierge II– St. Peter's Hospital - Medical Imaging

Full Time Days, Monday through Friday 7am-3pm


The Patient Access Concierge provides administrative and customer service support for the Nuclear Medicine Department.


Primary Responsibilities include, but are not limited to:

  • Confirming patient appointments
  • Checking patients into the department
  • Verifying insurance authorizations
  • Reviewing physician orders for transcription
  • Processing CaterTrax orders
  • Providing parking validation
  • Assisting with daily departmental operations to ensure an excellent patient experience.

Requirements:


  • High school diploma or an equivalent combination of education and experience. 
  • Associate degree in Accounting or Business Administration highly desired. 
  • Past work experience of at least one to three (1-3) years within a hospital or clinic environment, an insurance company, managed care organization or other health care financial service setting, performing medical claims processing, financial counseling, financial clearance, accounting or customer service activities is highly desired. 
  • Excellent communication skills both verbal and written, data entry skills, and organizational abilities. 
  • Superior interpersonal skills are necessary for interacting with customers and colleagues. 
  • Accuracy, attention to detail, ability to work independently, and good time management skills are required. 

Pay range: $18.00 - $24.27

Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location



Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Skills

Customer Service

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