Staff Software Engineer

Helps the team get better technically, mentors junior associates, and keeps customer success in focus, in particular:

• Inspires fellow engineers to become better at their craft and gives practical advice on writing cleaner code and effective tests.
• Actively identifies and reduces complexity in the software artifacts and motivates team members to do the same.
• Helps other team members to come up with simpler, more robust, and more efficient designs.
• Identifies root causes of issues and fixes those rather than their symptoms.
• Actively shares knowledge in their field of expertise, e.g., by contributing to open source software projects, offering training sessions, holding conference presentations, etc.
• Empowers, mentors, and grows less experienced team members, e.g., by sharing knowledge and providing hints so they come up with their own solutions.
• Actively increases awareness of information security among coworkers and demonstrates how to improve vulnerable code.
• Understands customer and consumer value and slices/writes user stories accordingly to deliver value faster.

Additions for service-delivering teams

• Designs services to be self-healing and to offer self-service capabilities from the ground up to achieve minimum manual intervention.
• Seeks out the root causes of incidents and inspires improvements in a blameless fashion.
• Strives for smooth migration paths, in particular for breaking changes.
• Considers operational costs even in early design stages and incorporates it as a factor into the decision-making process.

Secondary Duties and Responsibilities

• Leads by example.
• Evolves the hiring culture in the team, identifies skill gaps, and actively shapes job openings to ensure foreseeable requirements can be met in the future.
• Understands the impact of partner enablement on the growth of the company and evolves products into a direction that supports this at scale.
• Reflects on how the team works towards delivering value and actively improves processes within their team.
• Becomes a subject matter expert in one or more product areas.
• Includes stakeholders as early and often as sensible to maximize the value delivered.
• Clearly communicates impediments to commitments and prefers practical alternatives over plainly saying "no".
• Supports team management in prioritizing backlog items.
• Quantifies impact and values of features to inform prioritization of issues and secure necessary budgets.
• Considers Blue Yonder design guidelines and consults architects as appropriate.
• Quantifies the value of refactoring opportunities and uses this for priorization with other issue types.
• Develops prototypes and proofs of principles for innovative features.
• Steadily extends their knowledge to identify synergies across domains and speed up time to become an expert in new areas.
• Reaches out to other teams to further mutual alignment with the company vision.
• Works on aligning roadmaps of multiple teams towards achieving the company vision.
• Makes impediments transparent and helps others to overcome theirs.
• Has a deep understanding of the team’s problem domain and interaction points with other teams.

Our Values

If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.