Hiring.Camp

Sanitation Billing Clerk - Part Time

City of Mesquite Nevada

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Today

Salary
$20+/hr
Location
Mesquite, NV, NV, US
Type
Part-time
Department
Finance
Education
High School
Source
GovernmentJobs

Description

Job descriptions/specifications are intended to indicate the essential functions and levels of work difficulty of the position and are not intended to describe in detail all of the position's specific duties and responsibilities nor exclude other duties of similar level or difficulty.  Additionally, it is not intended to limit management's rights to assign, direct, and control the work of employees under their supervision.


DEFINITION

Under direct supervision of the Sanitation Billing Manager, perform duties and tasks related to the central information, accounts payable, telephone, parcel and mailing center, general cash receipting, and general office work.

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES

(Essential functions that the individual who holds the position must be able to perform unaided or with the assistance of reasonable accommodation.)


GENERAL

  1. Serve as a representative of the City of Mesquite, demonstrating a positive attitude and progressive actions through professionalism, courtesy, and appropriate tact and discretion in all interactions with swimmers, parents, employees, and the public.
  2. Answer incoming calls with courtesy and proper phone etiquette.
  3. Correctly direct inquiries to appropriate individuals or department.
  4. Be dependable and meet acceptable attendance requirements at all times.
  5. Follow all applicable safety rules and regulations.


CASH RECEIPTING

  1. Receive cash and process all application of that cash into Caselle Cash Receipting System.
  2. Review all checks verifying accuracy of all pertinent information (signatures, amounts, issuer names, etc).
  3. Cash receipts reporting: manually enter all information into Caselle system to apply payments to all departments’ cash receipting accounts.

SANITATION

  1. Works with the public in establishing new sanitation accounts, initiating start up garbage and sewer services.
  2. Establishes and maintains accounts with auto pays for sanitary services customers.
  3. Assist with mailings for sanitation bills, and other correspondence related to sanitation accounts.
  4. Assist title companies concerning ownership changes.
  5. Prepare sewer demands upon request.
  6. Proactively investigates account problems and resolves issues/complaints utilizing a detailed understanding of the computer software, account/billing practices to identify discrepancies in account setup and billing.
  7. Assist sanitation billing clerks by reviewing and resolving questions related to billing and collections.
  8. Able to grow into providing back-up to the Sanitation Billing Clerks.



OTHER JOB FUNCTIONS:

  1. Protect confidential information by preventing unauthorized release, both verbal and/or written.
  2. Follow all applicable safety rules and regulations.
  3. Perform other related duties as assigned.

QUALIFICATIONS

The degree of knowledge and ability as outlined under this section is that which is necessary to satisfactory perform the essential functions of this position.

Knowledge of:

  • English usage, spelling, grammar, punctuation, and vocabulary, business letter writing and basic report preparation techniques.
  • Modern office procedures, methods and computer equipment.
  • Various applications of Google Docs/sheets, Google Drive, and Caselle software.
  • All City functions to provide information and direction to the public.
  • Customer service needs and delivery.
  • Exceptional filing skills.
  • Ability to enter and retrieve date to/from computer systems accurately.
  • Perform arithmetic calculations, collect and tabulate data using computerized spreadsheet programs, and maintain accurate records, logs, accounts, and files.
  • Understand and follow written and verbal instructions; work independently and organize and prioritize work.


Ability to:

  • Communicate clearly and concisely, both orally and written.
  • Handle customer accounting/billing services for Sanitation.
  • Exercise judgment in appraising situations.
  • Be proficient in cash handling skills.
  • Perform multi-tasks.
  • Type at a speed necessary for successful job performance.
  • Establish and maintain effective working relationships with those contacted in the course of work, including a variety of City officials.
  • Be dependable and punctual.
  • Be honest and accountable.
  • Be proficient in computer skills to include the following applications, Good Docs/Sheets, Google Drive and Caselle.
  • Speak and communicate in English and Spanish is perferred.

Experience, Education and Training:

Any equivalent combination of training, education and experience which provides the individual with the required knowledge, skills, and abilities to perform the job. A typical way to obtain the required knowledge and abilities would be:

Education:High School diploma or G.E.D. An Associate’s degree in business or related field preferable.

Experience: Two (2) years of experience in business or a related field.

License or Certificate: Must possess at the time of employment and continuously throughout employment a valid Nevada or border state driver’s license, as defined by NRS 483.



WORKING CONDITIONS:

Communicativeness  - Effective performers recognize the essential value of continuous information exchange. They actively seek information from a variety of sources and disseminate it in a variety of ways. They use modern technologies to access and circulate information. They take responsibility for ensuring that their peers and supervisors have the current and accurate information needed for success.

Composure – Effective performers maintain emotional control, even under ambiguous or stressful circumstances. They are able to demonstrate emotions appropriate to the situation and continue performing steadily and effectively.

Customer Service – Effective performers attend to customers in a timely manner. They view the organization through the eyes of the customer and go out of their way to anticipate and meet customer needs.

Drive/Energy – Effective performers have a high level of energy and the motivation to sustain it over time. They are ambitious and passionate about their role in the City. They have the stamina and endurance to handle the substantial workload present in today’s organizations. They know that a healthy work/life balance is important to sustained energy. They are motivated to maintain a fast pace and continue to produce even in exhausting circumstances.

Functional/Technical – Effective performers are knowledgeable and skilled in a functional specialty. They add organizational value through unique expertise in a functional specialty area. Thy remain current in their area of expertise and serve as a resource in that area for organization.

Integrity – Effective performers think and act ethically and honestly. They apply ethical standards of behavior to daily work activities. They take responsibility for their actions and foster a work environment where integrity is rewarded. 

Initiative – Effective performers are proactive and take action without being prompted. They don’t wait to be told what to do or when to do it. They see a need, take responsibility, and act on it. They make things happen.

Learning Agility – Effective performers continuously seek new knowledge. They are curious and want to know “why”. They learn quickly and use new information effectively.

Positive Impact – Effective performers make positive impressions on those around them. They are personable. Self-confident, and generally likable. They are optimistic and enthusiastic about what they do, and their excitement is contagious. They energize those around them.

Problem Solving/Decision Making - Effective performers are able to identify problems, solve them, act decisively, and show good judgment. They isolate causes fr0m symptoms, and compile information and alternatives to illuminate problems or issues. They involve others as appropriate and gather information from a variety of sources. They find a balance between studying the problem and solving it. They readily commit to action and make decisions that reflect sound judgment.

Sensitivity - Effective performers value and respect the concern and feelings of others. In the workplace, this

compassion translates into behavior that communicates empathy toward others, respect for the individual, and

appreciation of diversity among team members and the public.

Team Player - Effective performers are team oriented. They identify with the larger organizational team and their role within it. They share resources, respond to requests from other parts of the organization, and support larger legitimate organizational agenda as more important than local or personal goals.

WORKING CONDITIONS:

Work is performed under the following conditions.

Subject to high levels of public contact and frequent interruptions; work closely with others. 


Physical Requirements - Work is generally performed indoors in a climate controlled environment. The employee will be subject to a high level of public contact. Duties require sufficient mobility to work in a typical office setting and use standard office equipment, including a computer; sustained posture in a seated position for prolonged periods of time. Physical exertion is present due to bending, reaching, kneeling, walking, sitting, twisting or standing for periods of time; general manual dexterity required; audiovisual and linguistic acuity requirements. Must be available to attend evening and weekend meetings and events as needed and respond to emergency situations. Must be able carry/lift/push or pull loads of up to 30 lbs.


Dealing With Difficult People:

Employee will have to deal with difficult people from time to time in the performance of this job. Accordingly, good

people skills are necessary.




The City of Mesquite is an Equal Opportunity Employer.  In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodation to qualified individuals.     The City of Mesquite encourages both incumbents and individuals who have been offered employment to discuss potential accommodations with the employer.


Skills

Accounts PayableComplianceCustomer ServiceCash Handling