Passenger Boarding Bridges Equipment Manager

Description

COMPANY BACKGROUND

Airport Synergy Group LLC (ASG) is a Joint Venture between Avports LLC, Jacobsen|Daniels Associates LLC, and Consolidated Management Professionals. ASG brings 120+ years of collective experience in world-class commercial aviation operations. After previous cooperation and successful collaboration among its partners in the past, ASG was recently awarded the management contract to provide Property and Equipment Management Services at the Los Angeles International Airport (LAX), on behalf of the Tom Bradley International Terminal Equipment Co. (TBITEC). 

KEY RESPONSIBILITIES

Reporting to the PBB Manager, the PBB Equipment Manager will fill a mission-critical role within the organization by facilitating the effective day-to-day management of equipment operations across the CU Services. The PBB Equipment Manager will support the PBB Manager to inspect and monitor CU equipment and facilities, coordinate and supervise equipment maintenance vendors, manage projects, upgrades, and repairs, and respond to and mitigate any equipment related issues that may arise.

Additionally, the Equipment Manager will:

1. Direct the safe and efficient operation and maintenance of the PBBs, potable water cabinets, preconditioned air and ground power systems, electric GSE charging stations, and other equipment which may be assigned;
2. Assist in developing and improving SOPs, contingency plans, and training agendas for the assigned CU equipment;
3. Coordinate with maintenance vendors to implement effective staffing schedules, management and contingency plans, in addition to monitoring and managing equipment status, equipment uptime, and vendor performance;
4. As assigned, support the PBB Manager to oversee the safe and efficient operation and maintenance of PBBs, PCA and ground power systems, potable water cabinets, electric GSE charging stations, and other equipment which may be assigned;
5. Develop and manage preventative, corrective, and predictive maintenance programs, including scheduling, completion rates, and quality control;
6. Oversee the development and implementation of training programs, inventory control systems, and quality assurance programs to optimize performance, reliability, and safety;
7. Monitor flight schedules and coordinate equipment maintenance operations;
8. Perform regular inspections of all CU equipment, document deficiencies, schedule and verify corrective actions; prepare a daily on-shift report of findings;
9. Track issues from detection through resolution to ensure that all deficiencies are properly recorded and corrected;
10. Assist the PBB Manager, Terminal Managers, and Controller in preparing annual operating and project budgets;
11. Manage and optimize TBITEC CMMS to effectively manage the operation and maintenance of equipment and systems;
12. Oversee document management programs to facilitate the storage and rapid retrieval of documents such as maintenance reports, inventory reports, equipment, and project status reports, incident/accident reports; develop and oversee a document archive program; and
13. Coordinate immediate response to emergencies and critical PBB or gate-equipment faults, including aircraft-interface incidents, collisions, safety-system failures, loss of gate services, and uncommanded movement. Direct isolation, notification, troubleshooting escalation, evidence preservation, recovery planning, and documented safe return to service; prepare timely written incident and fault reports.
14. Support technical fault investigations using manufacturer instructions, controller/PLC and drive fault logs, schematics, equipment histories, functional tests, and field measurements; document root cause, corrective actions, and verification testing.
15. Establish and enforce incident, accident, and major-fault reporting practices, including prompt notification to appropriate stakeholders, preliminary/final reports, photographs, event chronology, equipment identification, fault codes, contributing factors, and action-item closure.
16. Ensure equipment isolation, lockout/tagout (LOTO), emergency-stop verification, fall-protection coordination, risk assessments, and manufacturer-approved return-to-service procedures are followed; keep unsafe equipment out of service until corrective actions are verified.
17. Audit CMMS work-order records for preventive, corrective, and reactive maintenance; reconcile open, deferred, cancelled, and closed work orders, and require a documented disposition or linked follow-on work order for every unresolved deficiency.
18. Hold maintenance vendors accountable for around-the-clock emergency response readiness, staffing, technician competence, response/repair times, critical spare parts, and contractual service levels; verify corrective-action closeout and conduct after-action reviews.
19. Coordinate equipment outages, contingency arrangements, and recovery with the PBB SME, airport operations, airline users, and maintenance vendors; communicate operational restrictions, service impacts, and verified return-to-service status.
20. Analyze equipment reliability and contractor performance trends, including availability, repeat failures, preventive-maintenance completion, mean time to repair, and outstanding safety deficiencies; recommend corrective priorities and long-term improvements.

PROFESSIONAL EXPERIENCE / QUALIFICATIONS 

To perform this job successfully, the selected individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Possess senior-level equipment maintenance experience in an airport environment.
• Minimum five (5) years of hands-on emergency troubleshooting and fault-response experience involving passenger boarding bridges and related airport gate equipment, including documented incident response and preparation or technical review of incident and equipment-fault reports.
• Demonstrated experience responding to PBB contact/collision events, aircraft-equipment interface incidetns, safety-interlock failures, uncommanded equipment mition, and extended gate outages, including safe isolation, timely escalation, and preservation of evidence.
• Firm understanding of Occupational Safety and Health Administration (OSHA) principles.
• Understand the requirements and scope of the day-to-day operation.
• Proven experience maintaining and troubleshooting equipment and systems, such as PBB’s and related equipment, Preconditioned Air Systems (PCS), Ground Power (400Hz) Systems, Potable Water Cabinet Maintenance and water quality testing, Dual Port Charging Stations, Visual Docking Guidance System (VDGS), and fuel pipeline hydrant systems, particularly faults affecting PBB availability and gate safety.
• Possess strong maintenance aptitude to guide O&M subcontractors with maintenance responsibilities, spare parts inventory control, rapid response to emergency repair requirements, preventive maintenance programs, equipment monitoring, diagnostics, and reporting for assigned aeronautical   
• Advanced technical understanding of mechanical, electrical, hydraulic, pneumatic, and automation systems, including systematic fault isolation, equipment-control logic, diagnostic testing, and verification of safe operation.
• Proficiency diagnosing PBB controller/PLC and variable-frequency-drive (VFD) alarms, control circuits, motors, hydraulic drives, travel and level sensors, proximity/aircraft-detection systems, interlocks, emergency stops, and anti-collision devices.
• Ability to interpret electrical schematics, hydraulic diagrams, OEM service manuals, error codes, trend logs, and test results; develop safe troubleshooting steps and verify repairs through documented functional testing.
• Demonstrated knowledge of incident investigation, root-cause analysis, risk assessment, and corrective/preventive action (CAPA) methods used to prevent recurring failures.
•  Knowledge of hazardous-energy control/LOTO, electrical safety, elevated-work and fall-protection controls, airport airside safety, and emergency notification and escalation protocols.
• Experience auditing CMMS work-order histories, cancelled/deferred maintenance, and maintenance quality; capable of validating defect closure and maintaining a reliable technical audit trail.
• Proven ability to direct maintenance contractors during critical airport operations and evaluate emergency-response staffing, vendor performance, and compliance with contractual KPIs and service-level agreements (SLAs).
• Ability to support operational incidents outside normal business hours, including nights, weekends, or holidays, as required by airport operations.
• Excellent communication skills.
• Ability to independently prepare and evaluate accurate technical incident reports, fault investigation reports, root-cause analyses, and corrective-action closeout documentation. 

COMPENSATION

• $100,000 - $110,000 per year

HOURS OF WORK

• The PBB Subject Matter Expert (SME) will determine the work schedule and required working hours based on operational needs.
• Work shifts and time frames will be determined by required operational coverage and may vary in response to emergency situations, equipment incidents, and critical equipment faults.
• Assigned work schedules and hours are subject to change based on operational requirements.
• The initial work schedule will be provided at the time of employment commitment.
• This is an exempt position 

NON-DISCRIMINATION COMMITMENT

• ASG’s policies focus on eliminating all discrimination based on gender, race, ethnicity, indigenous identity, disability, sexual orientation, and gender identity.
• ASG’s commitment to gender equality and non-discrimination focuses on issues related to equal opportunities and treatment for all women and men in the employees’ recruitment, selection, promotion, compensation, and development processes. 

Requirements

EDUCATION, CERTIFICATES, LICENSES, REGISTRATIONS  

• A minimum of five (5) years of airport equipment maintenance experience involving passenger boarding bridges is required, together with at least five (5) years of hands-on emergency troubleshooting, incident response, and equipment-fault/incident reporting experience.
• A degree in a technical field or equivalent training is preferred
• OSHA 10 Certification preferred, OSHA 30 or equivalent supervisory safety training, formal LOTO training, and PBB manufacturer diagnostics/troubleshooting training or additional advantages
• Must be eligible to obtain all Airport staff access and security clearances from the Authorities.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee will be regularly required to stand; walk; use hands to finger, handle to feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk and hear; and smell. The employee will occasionally be required to sit. The employee must regularly lift and/or move more than 20 pounds. Specific vision abilities required by this job include vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

COGNITIVE DEMANDS

• Ever mindful of safety in all respects
• Attention to detail and focus on quality 
• Highest levels of integrity 
• Ability to manage and resolve conflict in a productive way
• Calm, tactful, respectful, and diplomatic character
• Ability to work under situations of stress and with limited resources 
• Excellent teamwork capabilities

REFERENCES

     Up to three references from previous employers and/or supervisors may be required.