City/State

Norfolk, VA

Work Shift

First (Days)

Overview:

Overview

The Director leads a Process Improvement team dedicated to driving transformative changes in clinical and operational processes, with both strategic and operational focus. In this role, the Director collaborates with senior leadership to identify improvement opportunities, allocate resources, select appropriate improvement methodologies, and assign team members for successful project execution. The Director is responsible for the design, planning, and implementation of process improvement initiatives, such as Lean Six Sigma, Rapid Improvement, Reengineering, Process Redesign, CQI, Business Development, Benchmarking, Productivity Enhancements, and Technology Advancements, across multiple divisions and departments. Managing multiple concurrent projects for senior leaders, the Director prioritizes effectively to meet tight deadlines. Additionally, the Director oversees all aspects of change management, including financial, operational, and human resource considerations, ensuring successful implementation of radical changes in technology, processes, and people.

Leads and oversees the strategic development, execution, and optimization of process improvement initiatives across the organization. Responsible for identifying and implementing process enhancements that drive operational efficiency, improve quality, and align with overall business goals. Collaborates with cross-functional teams, including operations, technology, and leadership, to foster a culture of continuous improvement and innovation.

Education

• Bachelor Level Degree

Certifications

• Six Sigma Black Belt (CSSBB) - Certification - ASQ Excellence IncAmerican Society for Quality (ASQ)American Society for Quality (ASQ)ion/Licensure

Experience

• 3 years experience in Accounting/Finance or Healthcare Management.
  
• Lean Six Sigma, Rapid Improvement, Reengineering, Process Redesign, CQI, Business Development, Benchmarking, Productivity Enhancements, and Technology Advancements
  

Sentara is currently reviewing market compensation for this role. Our Talent Acquisition team will be able to share more specific information during the recruiting process.

Benefits: Caring For Your Family and Your Career

• Medical, Dental, Vision plans

• Adoption, Fertility and Surrogacy Reimbursement up to $10,000

• Paid Time Off and Sick Leave

• Paid Parental & Family Caregiver Leave

• Emergency Backup Care

• Long-Term, Short-Term Disability, and Critical Illness plans

• Life Insurance

• 401k/403B with Employer Match

• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education

• Student Debt Pay Down – $10,000

•Pet Insurance 
•Legal Resources Plan
•Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission “to improve health every day,” this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.