Clinical Sales Specialist

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Job Function:

MedTech Sales

Job Sub Function:

Clinical Sales – Surgeons (Commission)

Job Category:

Professional

All Job Posting Locations:

Leeds, West Yorkshire, United Kingdom

Job Description:

DePuy Synthes

 

DePuy Synthes is the largest, most innovative and comprehensive orthopaedic and neurological business in the world.

DePuy Synthes offer an unparalleled breadth and depth of products, services and programs in the areas of joint reconstruction, trauma, spine, sports medicine, neurological, craniomaxillofacial, power tools and biomaterials.

 

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals.

Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes. 

 

We have an exciting role within our team as a Sales Specialist supporting Leeds area.

 

Purpose of the role:

Account Management:

•        Strive for positive customer experience of DPS in all allocated accounts in region

•        Responsive in-person/phone case support for valid customer requests, complex surgeries/NPIs/NBWs

Inventory Management:

•        Identify & execute opportunities for optimising consignment

•        Manage SLOB in partnership with customer

•        Provide customer training on inventory management best-practice and partnership with DPS

•        Proactive contribution to the regional achievement of the pull-back target

•        Ensure FOL inventory requests are needs-based and that NBW requests accurately reflect the realistic opportunity size and demand

Training & Education:

•        Provide regular training of all clinical staff (consultants, registrars, theatre staff) on product and principles, to ensure safe and effective use of products, provide value to customers and to upskill to reduce reactive service demand

•        Enhance training events with appropriate resources (kit, demo, sawbones marketing collateral, iPad, videos etc)

•        Identify Prof Ed needs and target relevant courses for customers in need of development

•        Ensure positive and meaningful Prof Ed engagement for customers; complete pre and post-training calls to prep/de-brief on the education episode 

Sales Execution

•        Challenger & procedural selling:

•        Continuous pursuit of opportunities to sell the full DPS portfolio within a procedure to achieve targets

•        80% customer facing time, zero blank days, log in OF in a consistent and timely manner

•        Take ownership of professional development in product, process and healthcare environment expertise

DPS brand and product promotion:

•        Conduct in-theatre product evaluations, promote and share DPS activity with clinical & non-clinical stakeholders, generate and share service reports

•        Effective use of sales aids, marketing collateral and digital resources to enhance product demonstrations during customer calls and product training

•        Collaborate with colleagues across functions (marketing, prof ed, HCC, commercial) and across business units to support and enhance our customers’ DPS experience

Business acumen:

•        Account planning and execution; create and update business plan throughout the year, during 1-2-1s and reviews with RSM

•        KOL management:

•        Contribute to SS/SBMs’ stakeholder maps, customer profiling and influence maps to ensure all stakeholders are effectively and deeply understood

•         Create and execute stakeholder engagement plans, based on decision making ability and influence on the buying decision

 

Who are we looking for?

• Proven successful track record in selling, ideally within the Medical Devices sector/ Orthopaedics
• Networking – proactive in business situations; expands network continually; comfortable in meeting new people and stimulating conversation
• Collaborating and teaming – team player, actively engages and collaborates across functional boundaries.
• Influencing and business partnering skills – understands stakeholder’s requirements, ability to analyse requirements and develop strategies that drives the adoption of technologies and become a trusted business advisor providing solutions.
• Ability to build trust with customers by asking probing questions that helps the customer achieve their objectives, acting in a consultative manner.
• Influencing and business partnering skills – understands stakeholders requirements, ability to analyse requirements and develop strategies that drives the adoption of technologies and become a trusted business advisor providing solutions.
• Ability to build trust with customers by asking probing questions that helps the customer achieve their objectives, acting in a consultative manner.

What type of mark will YOU make? 

By joining Johnson & Johnson you will find boundless opportunities to craft your path & amplify your impact inside & outside our walls. And with our commitment to be the world’s healthiest workforce you can strengthen your body as well and your mind.  When you work at Johnson & Johnson you can touch over a Billion lives worldwide every day.  And when you apply your talent to our collective purpose there’s no end to the lasting impact we can make together. And that changes everything.

 

What’s in it for YOU ?  

It’s important to us that you feel you can bring your whole self to work; at Johnson & Johnson we provide an environment for you to fulfil your career aspirations as well as promoting your physical and mental wellbeing. As part of our offering, you will receive a competitive compensation and benefits package as well as benefits that can be tailored to what is valuable to you throughout different stages of your life. Examples of this include: online Digital GP, private healthcare, Retail Vouchers, Discounted & Subsidised Gym memberships and you can get to support community projects as part of our global Corporate Social Responsibility programme.

 

 

 

 

 

Required Skills:

 

 

Preferred Skills:

Account Management, Analytical Reasoning, Business Behavior, Collaboration, Cultural Competence, Customer Analytics, Customer Centricity, Healthcare Trends, Learning Agility, Market Knowledge, Market Research, Oracle Customer Data Management (CDM), Problem Solving, Sales, Solutions Selling, Sustainable Procurement, Vendor Selection