Quality Assurance Technician

JOB SUMMARY: 

Our Lab Technician is a valuable role for our facility. This role is critical to ensuring we keep our food safe, and of the highest quality. To do this, the QA Technician performs food safety and product quality review on production and packaging processes, and evaluates all finished goods coming out of the production area. This role is a valuable partner to Operations that is responsible for effectively identifying and communicating food safety and quality problems to the involved departments. 

MAJOR DUTIES/RESPONSIBILITIES: 

Gathers samples and analyzes finished product with respect to customer specifications and HACCP requirements. Identifies any non-conforming product and food safety issues, investigates problems, and recommends solutions 

Conduct routine floor audits of production and packaging areas to confirm correct product shapes, specifications, storage, packaging, labeling, and coding 

Completes multiple quality analysis tests. Communicates with operations staff regarding product quality and warehouse staff regarding approval details and lot coding 

Ensures all codes are accurate and identical to that on the packaged product and meets customer’s specifications and profiles 

Maintains accurate documentation of analyzed product, compiling all proper steps in logging, product storage and expiration monitoring to ensure top quality. Prepares marketing samples for shipment, making sure all information is properly labelled and carefully packed to avoid product damage 

Responsible for the identification of food safety hazards and issues. Perform necessary inspections of incoming ingredients, outgoing finished goods, or returned finished goods. Work with department managers to proactively identify and implement solutions and/or modifications to current procedures and programs to ensure the continuing safety of the finished product 

Measure product samples and report dies that are out of specification 

Hold any product manufactured out of specification and communicate with all involved departments regarding disposition 

Maintain and review retention samples for quality purposes 

Partner with company leadership to proactively identify and execute on continuous improvement opportunities in the areas of: safety, food safety, quality, productivity, and sanitation 

Other duties, as assigned 

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: 

Must have a high school diploma or GED equivalent from an accredited institution 

Must be able to work weekends, holidays and overtime as needed 

Must have experience with Microsoft Office (Outlook, Excel, PowerPoint) 

PREFERRED EDUCATION, EXPERIENCE, AND SKILLS: 

Bachelor’s Degree in food related field. (Food Science, Chemistry, Microbiology, Biochemistry, etc.) 

Experience in quality assurance testing 

Work experience with DGPC 

Knowledge of DGPC products and procedures 

PHYSICAL REQUIREMENTS: 

Qualified candidates must be able to perform the following physical job requirements, with or without reasonable accommodation: 

Must be able to crouch, kneel, and stoop 3+ hours per shift 

Must be able to reach above shoulders 3+ hours per shift 

Must be able to bend, sit, stand, and walk 6+ hours per shift 

Must be able to balance 8+ hours per shift 

Must be able climb and work off ladder 3+ hours per shift 

Must be able to work in dusty environment 8+ hours per shift 

Must be able to work in high heat/humidity 6+ hours per shift 

Must be able to push/pull for 6+ hours per shift 

Must be able to perform simple grasping, fine manipulation and feel 8+ hours per shift 

Must be able to lift/carry up to 50 pounds 3+ hours per shift