Community Engagement Specialist

Description

Who We Are:

Founded in 2005, Engaging Solutions is a management consulting. Our select team of experts delivers high-impact results across Contact Center Operations, Planning & Community Development, Health Equity, Health Outreach, and Business Intelligence & Data Analytics. Our cross-sector expertise helps us understand client needs and build strong partnerships. We serve government agencies, nonprofits, and corporations nationwide.

Our mission is to provide tailored business solutions that improve quality of life in the communities we serve. We live our core values - People, Impact, Community, Equity, and Integrity. We are small enough to be flexible, large enough to deliver excellence, and agile enough to adapt to any organization’s needs.

We offer competitive compensation, comprehensive benefits, and a holistic approach to work–life balance, including work-from-home options. Engaging Solutions has been named an IndyStar Top Workplace (2016–2018, 2020, 2022–2025) and recognized among Fortune’s Fastest-Growing Businesses!

Position Purpose:

The Community Engagement Specialist (CES) is responsible for planning, coordinating, and executing community engagement activities that support health outreach initiatives, with a specific focus on improving outcomes and increasing engagement among the senior population ages 65 and older. The CES will actively engage in the community by identifying and developing partnership opportunities, conducting outreach and tabling at community events, health fairs, senior-centered programs, and other community gatherings, while building relationships with community stakeholders and service providers. Responsibilities include collecting and analyzing qualitative data to assess community needs, identify trends, and inform program development. The CES may also participate in public forums, focus groups, community listening sessions, and other engagement activities, while supporting and facilitating both virtual and in-person outreach efforts designed to increase community awareness, participation, and access to resources. 

Competencies/Duties:

• Collaborate with Community Engagement Manager to develop, implement, and oversee outreach and engagement strategies to solicit and strengthen community engagement.
• Prepare, and present reports including narratives as well as graphs, tables, and other visuals necessary to present data collected/analyzed
• Develop and maintain partnerships with third-party resources, including vendors and researchers
• Organize, execute, and participate in community engagement projects, workshops and events
• Collaborate with community stakeholders to identify and develop programs and services that are responsive to and reflect the needs and interests of community members
• Build and maintain relationships with the community, institutions, and organizations
• As requested, on behalf of the client, organize and facilitate meetings with organizations, targeted stakeholders, and the public
• Identify barriers and issues precluding the effectiveness of the program or concept relating to the project and explore solutions to overcome barriers
• When needed, provide support for coordinated planning and execution of development and update of communication products such as annual reports, fact sheets, case studies, brochures, and promotional materials (graphics, videos, interactive media, social media, etc.)
• Achieve established goals for the assigned project through collaboration and teamwork.
• Attend community events to connect with members, provide education, and build relationships with community partners.
• Develop and establish new community partnerships from the ground up to expand organizational reach and impact. 
• Represent the organization at community events, meetings, and networking opportunities. 
• Identify, research, and initiate relationships with community organizations, stakeholders, and key partners
• Perform other related duties as needed

Requirements

Position Requirements/Abilities:

• Demonstrated ability to effectively organize, prioritize, and handle multiple assignments simultaneously
• Demonstrated ability to meet internal and client deadlines
• Demonstrated ability to work with people at all levels including stakeholders, management, and the public
• Results, people, and quality of service oriented
• Outstanding written and oral communication skills
• Strong attention to deadlines and budgetary guidelines
• Excellent presentation skills
• Ability to work well in a team
• Proven ability to work efficiently under tight deadlines
• Self-motivated with ability to work independently
• Solid track record of setting and meeting goals
• Proven efficiency in the use of Microsoft Office Suite and internet

Education, Work Experience, Licensure:

• B.A. or B.S. degree from an accredited college or university with a major in Public Administration, Marketing and Communications, Public Health, Transportation Planning, Urban Planning, Community Development, Master Planning, Comprehensive Plans, Public Policy, or a field related, preferred
• 2 or more years of project management experience 
• 1 or more years or community or stakeholder engagement experience
• PMP, PgMP, CAPM, and/or comparable project management certifications are highly desirable.
• Must possess or be able to obtain upon appointment a valid driver’s license in the State of Indiana and have a good driving record

Contacts:

Internal and external stakeholders, including the public

Environment/Physical Demands:

• This position requires periodic travel to meet with client resources and assist with events. 
• Sedentary activities like driving, extensive reading, and computer work are required, applicants must have the ability to sit for long periods of time.  
• Must have visual acuity to operate motor vehicles. office equipment such as computer, fax, copiers, etc. Ability to continuously stand or walk. 
•  Ability to lift up to 10-25 pounds, occasionally.