Inspection and Warranty Specialist

INSPECTION AND WARRANTY SPECIALIST

As the Inspection and Warranty Specialist at Starbase Village, you will own the construction quality assurance and warranty program for housing and facilities. You will serve as the primary Facilities representative embedded in the Development phase, acting as a thought partner and quality advocate. You will proactively challenge designs, hold builders accountable, analyze systemic trends, and exercise independent judgment on matters of significant operational and financial impact.

RESPONSIBILITIES:

• Own the construction quality assurance and warranty administration program, including strategy, standards, metrics, and continuous improvement
• Serve as the primary Facilities representative embedded in the Development phase, acting as a thought leader and partner to Development and Construction
• Proactively review designs and challenge the Development and Construction teams to identify potential issues early, preventing future warranty problems
• Identify and address discrepancies between design intent and as-built conditions
• Exercise independent judgment and significant autonomy in driving decisions that protect long-term facility performance and reduce future maintenance liability
• Hold builders and vendors accountable for construction quality and warranty performance
• Analyze trends and recurring deficiencies to drive systemic process, specification, or design improvement
• Develop, revise, and enforce quality and inspection standards
• Lead small-to-medium process improvement and special projects
• Utilize site walks, punch walks, and system evaluations as tools to support program goals and verify compliance
• Oversee warranty repairs from initiation through verified completion and maintain clear program documentation and reporting

BASIC QUALIFICATIONS:

• High school diploma or equivalent certification
• 5+ years of progressive experience in building maintenance, construction, quality inspection, warranty administration, or facilities operations 

PREFERRED SKILLS AND EXPERIENCE:

• Bachelor’s degree in construction management, building science, facilities management, or related field
• ICC Building Inspector certification or equivalent
• Project or program management credential (e.g., PMP, CCM, or equivalent)
• Demonstrated ownership of complex issues and cross-functional coordination
• Proficient in residential building codes, including IRC, NEC, IPC, IMC, IECC, windstorm (TDI/TWIA), floodplain, and City of Brownsville amendments
• Experience managing multi-family or large-scale warranty programs
• Demonstrated experience exercising independent judgment and decision-making on matters involving quality standards, cost, schedule, or vendor performance
• Ability to read and interpret construction drawings, specifications, and related technical documents
• Strong ability to review designs, identify risks, and effectively challenge cross-functional stakeholders
• Excellent written and verbal communication and influencing skills
• Proven ability to own programs, prioritize effectively, and deliver results in a fast-paced environment
• Proficiency with Microsoft Office and work order / database systems

ADDITIONAL REQUIREMENTS:

• Valid driver’s license and ability to travel to project sites as needed
• Schedule varies based on site operational needs, extended hours and weekends could be required; flexibility required
• Typically exposed to work in extreme outdoor environments – heat, cold, rain
• Work performed in an environment requiring exposure to fumes, odors, and noise