Ecommerce Data Specialist I

Patterson isn't just a place to work, it's a partner that cares about your success.

One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.

The Product Data Specialist I will be responsible for creating and managing product data across a broad array of products to ensure accuracy and high quality. As a team member, the Product Data Specialist I will be responsible for maintaining data quality, compliance, and consistency, follow operating procedures, support business unit requests, and research/resolve issues around product data. The Product Data Specialist I will require communication with branch, corporate personal, and the vendor community. Success will depend on having a “customer first” attitude, superior accuracy, a willingness to learn new functions, and positively contribute to team performance.

Essential Functions

To perform this job successfully, an employee must be able to perform each essential function satisfactorily, with or without reasonable accommodation. To request a reasonable accommodation, notify Human Resources or the manager who oversees the position.

• Process product requests and overall data management in a timely and accurate manner, ensuring policies, procedures, and service level agreements (SLAs) are followed.

• Develop and refine content for complex product lines

• Research, analyze, and update product specification data for tens of thousands of products

• Contribute to developing and enforcing workflows to meet best business practices.

• Assist in the development of forms, procedures, and work instructions

• Identify data quality or process improvement opportunities

• Provide monthly process overview reporting for all levels of the department and report on potential category improvements

• Establish rapport with branches and other Patterson teams, build effective relationships, and share wins and successes

• Use knowledge of Excel to analyze and combine data from multiple data systems

• Analyze content for inconsistency/errors, correct data, and execute import changes into database

• Review team members’ work and provide improvement direction

• Support decisions that affect the function and performance for company-wide shared database system, as well as troubleshoot issues that arise

• Performs other duties as assigned

Material Master Data Specific Functions

• Execute changes to SAP master data (e.g. customer, vendor, materials etc.) as approved by the business ensuring data requests are complete and comply with standards

Ecommerce Merchandising Specific Functions

• Solid understanding of accurate writing for utilization in development of search engine optimized (SEO) copy for web-based environments

• Support printed promotion data while verifying accuracy of product display and data

Job Qualifications

Required Qualifications

• College level degree and/or technical school training

• At least 1-3 years of proven database experience

• General knowledge in Excel, Access, or other data applications involving techniques in handling large, complex data

• Proven background in research and content creation

• Strong interpersonal, communication, and written skills

• Excellent customer service experience, and demonstrated diplomacy to assist other departments as necessary

• Must be able to juggle several activities and projects simultaneously and set appropriate priorities for self 

• Top-notch analytical and problem-solving skills

• Keen editorial skills and attention to detail

• Strong time management and organizational skills with the ability to multitask in a fast-paced environment

• Ability to make the complex succinct and simple; clarity of thought is extremely valued

• Always demonstrates a commitment to Patterson’s values and professionalism through appropriate conduct

Preferred Qualifications

• Experience with B2B and/or healthcare experience a plus

• Experience with Informatica’s PIM solution, Product 360 (P360)

Preferred Qualifications (Material Master Data)

• Experience with dental merchandise, equipment, or parts products

• 1-3 years of SAP database experience

Preferred Qualifications (Ecommerce Merchandising)

• Experience with dental, veterinary, or animal health merchandise products

• 1-3 years of search engine optimization (SEO) related experience

• 1-3 years of printed publication experience

What's In It For You:

We provide competitive benefits, unique incentive programs and rewards for our eligible employees:

• Full Medical, Dental, and Vision benefits and an integrated Wellness Program

• 401(k) Match Retirement Savings Plan

• Paid Time Off (PTO)

• Holiday Pay & Floating Holidays

• Volunteer Time Off (VTO)

• Educational Assistance Program

• Full Paid Parental and Adoption Leave

• LifeWorks (Employee Assistance Program)

• Patterson Perks Program

The potential compensation range for this role is below. The final offer amount could exceed this range, based on various factors such as candidate location (geographical labor market), experience, and skills.

$18.85 - $24.49

EEO Statement

Patterson provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or other related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.