Facilities Manager

Job Title

Facilities Manager

Job Description Summary

A Facilities Manager at C&W Services is generally responsible for managing the day-to-day operations, maintenance, and client relationship for the assigned facility. While the exact responsibilities may vary by contract, the role typically includes:

C&W Services – Facilities Manager Job Description
Position: Facilities Manager

Job Description

A Facilities Manager C&W Services is generally responsible for managing the day-to-day operations, maintenance, and client relationship for the assigned facility. While the exact responsibilities may vary by contract, the role typically includes:

C&W Services – Facilities Manager Job Description

Position: Facilities Manager

Job Summary
The Facilities Manager is responsible for ensuring the efficient, safe, and cost-effective operation of the client's facilities. This includes managing maintenance services, contractors, budgets, compliance, and customer satisfaction while meeting contractual KPIs and service level agreements (SLAs).

Key Responsibilities

• Manage the daily operations of the assigned facility or portfolio.
• Lead and supervise facilities executives, engineers, technicians, and administrative staff.
• Ensure all preventive and corrective maintenance activities are completed according to schedule.
• Manage service providers and contractors to ensure quality work, safety, and compliance with contract requirements.
• Build and maintain strong relationships with clients through regular meetings and timely issue resolution.
• Prepare monthly reports, KPIs, budgets, and management presentations.
• Monitor operating expenditure (OPEX) and support capital expenditure (CAPEX) planning.
• Ensure compliance with Workplace Safety and Health (WSH), Fire Safety, Environmental, and statutory regulations.
• Conduct facility inspections and identify opportunities for operational improvement.
• Manage emergency responses, business continuity, and incident investigations.
• Oversee procurement activities including quotations, purchase orders, and contract administration.
• Ensure documentation such as SOPs, risk assessments, method statements, permits, and maintenance records are up to date.
• Drive continuous improvement initiatives, energy efficiency programs, and sustainability efforts.
• Support audits and ensure timely closure of audit findings.
• Manage customer complaints and ensure prompt resolution.
• Plan manpower deployment and staff development.

 

 

 

INCO: “Cushman & Wakefield”