Customer Support Technician III - (T3) Night Shift

Level/Grade: T3

Shift: 12hr Nights Wednesday-Friday every other Saturday

General Profile:

Has developed proficiency in a range of processes or procedures through job-related training and considerable on-the-job experience. Completes a variety of atypical assignments, as needed. Works within defined processes and procedures or methodologies and may help determine the appropriate approach for new assignments. Completes work with a limited degree of supervision. Likely to act as an informal resource for colleagues with less experience.

Key Responsibilities

• Check and manage part inventory to ensure availability for PMs.
• Coordinate part order and returns and ensure proper documentation and tracking.
• Must be flexible with overtime and schedule changes based on customer needs and equipment availability.
• Be at customer site and in the clean room every day to make sure all assemblies are ready for PM’s.
• Work with manager, lead, and engineers to make sure all activities are covered and completed.
• Work with customer technicians and engineers to make sure all mechanical testing is completed before PM’s.
• Work in a clean room environment with necessary tools.
• Assists in planning the daily work schedule within assigned area to ensure completion of Preventive Maintenance tasks.
• Plans and executes support activities on a wide range of Applied Materials' systems. May need technical assistance in performance of daily responsibilities.

Other Requirements: This is a physically demanding position that often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, lifting up to 35 lbs., the ability to distinguish between colors, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools. Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields. This is all done while in a clean room atmosphere.

Functional Knowledge

• Has developed proficiency in a range of analytical processes or procedures to carry out assigned tasks
• Basic knowledge of hand tools
• Understand how to work in a clean room environment

Business Expertise

• Has a good understanding of how the team integrates with others to achieve objectives

Leadership

• May provide informal guidance and support to more junior team members

Problem Solving

• Provides solutions to problems in situations that are atypical or infrequently occurring based on existing precedents or procedures

Impact

• Impacts the quality of own work and its contribution to the team

Interpersonal Skills

• Uses communication skills to regularly exchange information

Education: Associate's Degree

Experience: 4 - 7 Years

• This will be for compressed night shift work at the customer site.
• Must have 4-7 years work experience

## Qualifications

### Education:

Associate's Degree

### Skills

### Certifications:

### Languages:

### Years of Experience:

4 - 7 Years

### Work Experience:

## Additional Information

###

### Shift:

86-Grave 12-Hr CWW (United States of America)

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### Travel:

No

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### Relocation Eligible:

No

### Referral Payment Plan:

Employee Referral (Enhanced)

Salary Range:

$23.00 - $31.40

The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.