- Location
- Sioux City, IA, US
- Type
- Full-time
- Department
- Sales
- Seniority
- Entry
- Education
- High School
- Source
- HireClick
Description
The Inside Sales Associate position assists customers in providing product information, recommendations, processing transactions, and maintaining a clean and organized store environment. The Inside Sales Associate role will involve working closely with customers, contractors, and other store team members to ensure a smooth shopping experience and promote customer satisfaction.
Responsibilities/Essential Functions include:
- Develop a general understanding of the construction materials, tools, and equipment available in the store.
- Assist customers in locating products, check inventory availability, and accurately process sales transactions using the store's point-of-sale system. Handle cash, credit card, and other payment methods efficiently.
- Greeting customers in a friendly and professional manner, assist them with product inquiries, provide recommendations based on their needs, and address any concerns or questions.
- Organize incoming merchandise shipments. Ensure displays are adequately stocked, labeled, and visually appealing.
- Maintain a clean, safe, and organized store environment by regularly tidying shelves, aisles, and displays. Monitor and report any maintenance or safety issues to the appropriate personnel.
- Assist with weekly inventory cycle counts ensuring accurate on hand and stock levels.
Qualifications & Requirements:
Education and Work Experience
- High school diploma or equivalent qualification.
- Previous experience in customer service or retail environment is preferred.
- Previous experience with construction tools and equipment is preferred.
Skills, Knowledge, and Abilities
- Strong communication and interpersonal skills.
- Ability to multitask and work efficiently in a fast-paced environment. Ability to lift up to 50 pounds at a time and to walk and stand for extended periods of time
- Basic computer skills for operating the point-of-sale system and accessing product information.
- Flexibility to work rotating Saturday schedule (as applicable to the store location).
Skills
Customer Service
