A NEW BREED OF ENTERTAINMENT

With almost 150 years of proud horseracing history, Woodbine Entertainment Group is the founding pioneer and largest operator of professional horseracing in Canada.

Building on our rich past, we are surging ahead to the future with an energized, new vision. Today we deliver the most thrilling and highest quality racing, dining and entertainment experiences to our visitors. In doing so, we remain a world-leader in horse-racing — and also among the most exciting and diverse entertainment facilities on the globe.

Duties and Responsibilities

Operations:  Consistently deliver a clean, safe, and well-maintained facility

• Perform routine maintenance and repairs including plumbing, re-lamping, painting, drywall repair

• General troubleshooting of various styles of equipment

• Repair and maintain railings, gates, TV hangers, doors, flag poles and grandstand seating

• Installation and remove building assets as boards, tiles, desk

• Maintain washrooms: repair water closets, urinals, wash basins, showers as needed

• Snow and ice removal including shoveling, salting and plowing

• Respond to emergencies such as fire and water leaks

• Assist outside contractors and tradesmen as required

• Complete and maintain all documents/records in a timely and accurate manner as required. This includes work orders, logbooks, inspection logs, and other documents used in the performance of your duties.

• Ensure inventory supplies are adequate and readily available

• Clean and maintain assigned vehicle

• Ensure work area and assigned tools and equipment are kept clean and tidy

• Ensure utility rooms and other areas, including public areas assigned, are clean and tidy.

• Complete work in a safe and effective manner in compliance with the Occupational Health & Safety Act

• Ensure that you swipe in before your shift and swipe out at the end of your shift every time.

Customer Service:  Demonstrate service excellence by consistently delivering timely, quality work  and team responsiveness

• Demonstrate and model professionalism, courtesy, consideration and respect to internal and WEG customers

• Respond in a timely and effective manner to unexpected and immediate needs of customers

• Consistently uphold and demonstrate safety rules and standards as designated by Department

• Demonstrate and comply with Employee Handbook, uniform and safety boot requirements at all times

• Consistently adhere to company policies and procedures

Communication:  Manage information to maintain and improve service satisfaction, teamwork and  perational effectiveness 

• Report any special occurrences or discrepancies to department management

• Advise department management of any occurrences which may compromise or be damaging to positive customer relations

• Inform department management of any occurrences which may impede operational efficiency

• Identify and recommend opportunities for improving service or operational performance to department management

Experience/Training/Special Skills/Education Required

• Minimum grade 12 diploma

• Minimum 2 years related experience in general building maintenance

• Good understanding of HVAC equipment and systems

• Sound mechanical knowledge

• General knowledge of electrical systems

• Ability to provide own basic hand tools

• Must have and maintain a valid Ontario driver’s license “G” or “G2”

• Must have and maintain valid AGCO

• Solid understanding of WHMIS and Health and Safety procedures

• Able to understand, read, write and converse effectively in English

• Available for shift work, weekends, holidays and overtime

• Able to lift up to 50 lbs.

Diversity, Equity, Inclusion and Belonging

Be Yourself.

We believe differences should be valued and celebrated. By building diverse and inclusive teams, we strive to provide a more authentic and empowering work experience that unlocks the potential of our people. Regardless of race, religion, colour, national origin, sex, gender, expression, sexual orientation, age, marital status, veteran status, or disability status, we believe everyone has the right to express their ideas, ambitions, and pursue their goals with confidence and integrity. Diversity breeds innovation. We want people to think differently. Our commitment is to build a culture that welcomes everyone and leverages their unique perspectives to be a great entertainment company that shares the thrill of horseracing experiences with the world.