Order Handling Specialist

Now we are looking for a Specialist to join our order handling team. You will provide support to sales representatives, respond to customer enquiries, and perform complete order handling processes. We expect you to perform well in an international team environment and have exceptional people and communication skills in English.

Tasks and responsibilities:
Quote preparation in SAP based on the pricing policy of the respective unit
Coordinate and adapt offers using the input from different departments (including sales, product management, legal, Tech Support, project management, logistics)

Ensures that offers meet the company's budget and profitability targets

Checking and approving orders and quotations for a colleague
Customer order handling from purchase order to the point of delivery.

Prepares and manages sales support documentation

Expediting orders ensuring materials are delivered within Quoted timescale

Invoicing of delivered orders

Creation of delivery, import & export documentation

Clearing any Basware requests for unmatched invoices

Clearing invoices in dispute

General Filing, Archiving and Administration as required by the department

Responding to customer technical & non-technical queries relating to Spare Parts

Identification of the customer's request. In case the requirement is out of the scope of supply, handing it over to the responsible division

Personal skills:
Excellent social, communication and writing skills
Customer and result oriented
Excellent attention to detail
Good organizational skills
Ability to multitask

Ability to read in technical documentation
 

Requirements:
SAP knowledge
Fluent in Czech and English language, written and spoken.
Capability to achieve business results and work under pressure
Computing skills MS Office

Experience working in a sales or logistics environment

ABB offers:

· Work on a permanent basis and a vision of long-term cooperation

· Interesting work and the prospect of stable and long-term employment

· Stable and fair remuneration

· Language courses, use of foreign languages

· Wide opportunities for expanding professional and qualification education, growth in the field of professional practice

· 25 days of vacation and 7.5 hours of working time in addition

· Possibility of working from home once a week after integration

· Multisport card

· Financial contribution to the benefit portal (2-3% of the monthly salary in addition)

· Subsidized meals in the company cafeteria

· Extra time off for special life situations

· Loyalty bonuses for years of service

· Mobile phone and benefit SIM cards with a preferential flat rate

· Flexible start/end of working hours