Assistant Technical Manager

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

POSITION OVERVIEW

The candidate will be responsible for employee transportation, directing, coordinating, planning and overseeing tasks and operations involving Ground transportation activities. Should have an exposure in MIS and Billing.

The executive should be a strong team player and be able to analyse the MIS Data.

Detailed Role Description:

·       Direct activities related to dispatching, routing, and tracking Fleet & Spot transportation cars.

·        Plan, organize and manage the work of subordinate staff to ensure that the work is accomplished in a manner consistent with organizational requirements.

·       Direct investigations to verify and resolve customer escalations.

·       Serve as SPOC for all INO employees for stationed location.

·        Implement schedule and policy changes.

·        Collaborate with other managers and staff members in order to formulate and implement policies, procedures, goals, and objectives.

·        Monitor operations to ensure that staff members comply with administrative policies and procedures, safety rules, union contracts, and government regulations.

·        Promote safe work activities by conducting safety audits, attending company safety meetings, and meeting with individual staff members.

·        Develop criteria, application instructions, procedural manuals, and contracts for transportation programs.

·        Monitor spending to ensure that expenses spikes are reported periodically.

·        Direct and coordinate, through subordinates, activities of operations department in order to obtain use of equipment, facilities, and human resources.

·        Analyze expenditures and other financial information in order to develop plans, policies, and budgets for increasing profits and improving services.

·        Collaborate with car vendors in all aspects and settlements of grievances.

·        Supervision on payment processing to vendors. Perform Invoice audit checks and Final reconciliations of supplier’s dues

·        Should be well versed of transport applications available in the market, ensure all fleet car bookings are executed on the application. Audits on trips, KMS & HRS travelled & billed.

·        Monitor shift reporting of implants and chauffeurs.

·       Will be required to work in shifts

·       Working 6 days a week

·       Working on Public Holidays (need basis). Complimentary day off will be given.

·       Incident report, service issue tracker.

 

Desired Skills      

Organizational skills:

·       Strong interpersonal and administrative skills

·       Confident and professional demeanor

·       Professional phone presence

·       Attention to detail and exactness in work

·       Ability to work independently and manage multiple priorities / processes at the same time, and prioritize effectively

·       Performs well under pressure and meets deadlines effectively

·       Resourceful in problem solving

·       Strong work ethics, reliability

·       Proper handling of confidential information

• Strong customer service orientation
• Outstanding customer service skills

·       Possesses high energy, a "can-do" attitude, a willingness to take initiative, and a proactive approach to practice and team support

·       Flexibility to work longer hours during peak work periods

·       Candidate to be reviewed on performance metric after 3 months in BAU.

·       Minimum tenure to serve for profile is 18 months and if all falls in line and he finds it to be prospective carrier stream he can continue with this.

     Graduate or above

• ·       Previous experience of handling Transport Billing/MIS in corporate environment (minimum 5-7 years)·       Proficiency in MS Office software (e.g. Excel, Word, PowerPoint) & Power BI will be an advantage.

Location:

On-site –Gurugram, HR

Scheduled Weekly Hours:

48

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.