Certified Medical Assistant

Under clinical supervision, assists in the delivery of patient care and treatment according to policies and procedures and Logan Health (LH) MAU/UAP (Unlicensed Assistive Personnel) scope of practice. Provides administrative support and works collaboratively with Physicians, Advanced Practice Clinicians, RNs, LPNs and other department staff to meet the physical, psychosocial, education and spiritual needs of the patient and family.

Our Mission: Quality, compassionate care for all.

Our Vision: Reimagine health care through connection, service and innovation.

Our Core Values: Be Kind | Trust and Be Trusted | Work Together | Strive for Excellence.

Qualifications:

• Certification in one (1) of the following required:
  • Certified Medical Assistant Exam through the American Association of Medical Assistants (AAMA)
  • Registered Medical Assistant Exam through American Medical Technologists (AMT)
  • Clinical Medical Assistant Exam through the National Health Career Association (NHA)
  • National Certified Medical Assistant Exam through the National Center for Competency Testing (NCCT)
  • Certified Clinical Medical Assistant (CCMA) Exam through American Medical Certification Association (AMCA)
• Minimum of one (1) year experience in a practice setting preferred.
• RQI Provider (BLS) within seven (7) days of hire/transfer or before independent patient care, whichever comes first, required.
• Medical office experience and medical terminology training preferred. Possess working knowledge of anatomy, physiology, medical terminology, basic laboratory values, and pharmacology preferred.
• Knowledge and familiarity with medical equipment and instruments, common safety hazards and precautions, patient rights, regulatory standards and aseptic technique and infection control preferred. Knowledge of Health Information Portability and Accountability Act (HIPAA) and confidentiality requirements preferred.
• Must employ critical thinking skills, respond to a changing workload in a positive and professional manner, and prioritize and seek assistance as appropriate. Possess interpersonal skills and communication necessary to interact with patients, families and providers effectively.
• Must successfully complete all onboarding education and competencies prior to performing the competency specific tasks on a patient.
• Promotes excellence through setting high standards and providing high quality outcomes.
• Ability to act with integrity, kindness, and exhibit empathy.
• Excellent organizational skills, detail-oriented, a self-starter, possess critical thinking skills and be able to set priorities and function as part of a team as well as independently.
• Commitment to working in a team environment and maintaining confidentiality as needed.
• Excellent verbal and written communication skills including the ability to communicate effectively with various audiences.
• Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
• Possess and maintain computer skills to include working knowledge of Microsoft Office Suite and ability to learn other software as needed.

ALL LH MAs/UAPs must practice within the LH defined MA/UAP scope of practice and may not perform any tasks outside their scope or for which competency has not been validated and documented. The Scope of Practice Policy and Skills Matrix can be found in PolicyStat, by searching for: Ambulatory Medical Assistant and Nurse Scope of Practice.

Job Specific Duties:

• Receives and prepares patient for examination and treatment per practice procedure and protocol. Obtains and records history and vital signs. Charts and documents in medical record and collects laboratory specimens as needed.
• Prepares room, equipment and supplies as indicated by particular examination or patient’s needs.
• Assists Physician and/or Advanced Practice Clinician in preparing for minor procedures and physical examinations.
• Performs minor procedures to include, but may not be limited to; suture and staple removal, application of dressings, splints, casts, etc.
• Cleans and disinfects equipment per assigned area(s) policies and procedures. 
• Assists with appointments, diagnostic tests, treatments, procedures and surgery. May assist with patient registration, collection of co-payments and prior authorizations.
• Collects patient information from incoming calls and/or patient portal messages for appropriate referrals to nurse, physician and/or advanced practice clinician.
• Attends required meetings and participates in committees as requested.
• Under supervision of department leadership, participates in process improvement and/or risk related departmental activities.

The above essential functions are representative of major duties of positions in this job classification.  Specific duties and responsibilities may vary based upon departmental needs.  Other duties may be assigned similar to the above consistent with knowledge, skills and abilities required for the job.  Not all of the duties may be assigned to a position.

Maintains regular and consistent attendance as scheduled by department leadership.

Shift:

Day Shift - 10 Hours (United States of America)

Schedule:

Logan Health operates 24 hours per day, seven days per week.  Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed.

Notice of Pre-Employment Screening Requirements

If you receive a job offer, please note all offers are contingent upon passing a pre-employment screening, which includes:

• Criminal background check

• Reference checks

• Drug Screening

• Health and Immunizations Screening

• Physical Demand Review/Screening

Equal Opportunity Employer

Logan Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability or any other basis protected by applicable law. If you require accommodation to complete the application, testing or interview process, please notify Human Resources.