Event Venue Supervisor

Supervises, prioritizes, assigns and reviews the work of staff assigned to maintain public venues within the City of Santa Monica. Responsibilities include supervising and coordinating facilities maintenance programs, overseeing daily site operations, supervising staff, and overseeing venues for public events and private rentals. 

*Title change pending City Council approval

Supervises, plans, and coordinates facility (work orders, buildings and systems, signage, etc.) and equipment (furniture, technology, etc.) maintenance including anticipating and/or identifying facility failures; inputs work orders; coordinates and schedules vendor site visits and maintenance. 

Coordinates cross departmental team meetings to proactively maintain and plan work to keep site as a premier public facility. 

Works with staff to maximize efficiency in scheduling, operations and coordination with onsite personnel, vendors and clients. 

Coordinates with the division manager to support operations and staffing to provide efficient, effective operations, establishing a welcoming environment and the highest level of customer service. 

Works collaboratively with other city departments and contractors to provide a seamless delivery of programs and services. 

Acts as point of contact for operations and production of onsite events including preparation, staffing, set-up, day of event operations, and closing out. 

Selects, trains, schedules and supervises assigned staff as well as consultants and volunteers.

Responds to inquiries, researches and resolves complaints. Provides assistance to guests and to the general public.  

Acts in the place of the division manager when needed.

Assists in the preparation and monitoring of program budgets. Selects and procures program equipment and supplies to meet facility needs. 

Performs other duties, as assigned.

Knowledge of:

Principles and practices of supervision

Principles and practices of facilities management, maintenance and repair 

Applicable federal, State, and local laws, codes, and regulations, including the Uniform Building Code

Safe work practices and procedures

Preventative maintenance practices

Recordkeeping and scheduling methods 

Principles and practices of budgeting, including basic bookkeeping and accounting procedures

Principles and practices of program and event scheduling and booking

Principles of report preparation

Relevant local, federal, and State laws, legislation, and regulations

Principles, practices, and techniques of supervision

Conflict and dispute resolution techniques

Effective training and coordination techniques

Effective customer service techniques

Modern office practices and methods, including computer software and web application technologies

Ability to:

Select, supervise, motivate, train, and evaluate staff

Schedule and prioritize projects and work assignments

Conduct research, analyze information, and make recommendations

Read and interpret blueprints, manuals, plans and specifications

Plan, coordinate, and oversee multiple projects and activities

Participate in budget preparation and administration

Develop and evaluate policies and procedures

Prepare clear, concise and comprehensive reports

Interpret, apply and explain policies, laws, and regulations

Communicate effectively, both orally and in writing

Provide effective customer service

Establish and maintain effective and cooperative working relationships with City employees and the general public

Work with persons from diverse social, cultural, and economic backgrounds as well as a variety of work styles, personalities, and approaches

Skill in:

Event, meeting and group facilitation

Working effectively with persons from diverse social, cultural and economic backgrounds as well as a variety of work styles, personalities and approaches

Using a personal computer and applicable software applications 

REQUIREMENTS

Minimum Qualifications:

Option A

Education: Graduation from an accredited college or university with a bachelor’s degree in business or public administration, arts management, theatrical production, recreation administration or a closely related field.

Experience: Three years of recent, paid work experience planning and overseeing events. Experience must have included overseeing facilities maintenance functions of an event venue or similar facility. At least two years of the recent, paid experience must have included leading and coordinating the work of others OR one year of leading and coordinating the work of others and successful completion of the City of Santa Monica’s Pre-Supervisory Academy at the time of application.

Option B

Education: Graduation from an accredited college or university with a bachelor’s degree.

Experience: Four years of recent, paid work experience planning and overseeing events. Experience must have included overseeing facilities maintenance functions of an event venue or similar facility. At least two years of the recent, paid experience must have included leading and coordinating the work of others OR one year of leading and coordinating the work of others and successful completion of the City of Santa Monica’s Pre-Supervisory Academy at the time of application.

Option C

Education: Graduation from an accredited college or university with an associate degree.

Experience: Six years of recent, recent, paid work experience planning and overseeing events. Experience must have included overseeing facilities maintenance functions of an event venue or similar facility. At least two years of the recent, paid experience must have included leading and coordinating the work of others OR one year of leading and coordinating the work of others and successful completion of the City of Santa Monica’s Pre-Supervisory Academy at the time of application.

Option D

Education: Graduation from high school or evidence of equivalent educational proficiency.

Experience: Eight years of recent, paid work experience planning and overseeing events. Experience must have included overseeing facilities maintenance functions of an event venue or similar facility. At least two years of the recent, paid experience must have included leading and coordinating the work of others OR one year of leading and coordinating the work of others and successful completion of the City of Santa Monica’s Pre-Supervisory Academy at the time of application.

Licenses and Certificates:

Ability to obtain and maintain a valid class C driver license or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

How to Apply: 

Applicants must submit a completed on-line City Application along with any required supplemental application materials with the Human Resources Department by the filing deadline. If you do not submit your on-line application by the filing deadline, you will not be considered for this position. Please note, applications may be rejected if incomplete. Resumes, CVs and cover letters are not reviewed as part of the application screening process.

If you would like for your education to be considered, you must attach a copy of your college level transcripts or diploma to your online application. Applicants who indicate receipt of college level coursework or degree from a foreign institution must provide United States credential equivalency verification along with a copy of your college diploma/transcripts. All materials must be received in the Human Resources Department no later than the filing deadline. Failure to do so will result in your application being evaluated without the education being considered.

Selection Process: 

All applicants must submit clear, concise and complete information regarding your work history and qualifications for the position. All applications will be reviewed and only those applicants determined to be most qualified on the basis of experience, training and education, as submitted, will be invited to participate further in the selection process.

Testing may consist of a combination of any of the following and is subject to change as needs dictate: written test, performance test, evaluation of qualifications, oral interview.

 
If three or more qualified City employees apply and pass the examination, a promotional list will be established in addition to an open-competitive list. If fewer than three qualified City employees pass the examination, the appointing authority, in accordance with the City's civil service rules and regulations, can decline to use a promotional list, in which case a promotional list will not be established for this position.

Note: Internal staff who submit transfer applications must notify the analyst in charge of the recruitment, via email, upon submission of their transfer application.

Background Investigation: 
 
Candidates who have successfully completed all prior phases of the selection process will be subject to a thorough background investigation.

Inclusion & Diversity Statement

The City of Santa Monica is a progressive, inclusive and culturally rich community. As leaders in public service, we strive to be an employer of choice by attracting and retaining a highly talented workforce where people of diverse races, religions, cultures and lifestyles thrive. Our goal is to create a welcoming and inclusive environment where our staff are empowered to perform at their highest level and where their differences make a positive impact. 

The City is an equal opportunity employer and strives to build balanced teams from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and/or local law. We aim to create a workplace that celebrates and embraces the diversity of our employees. Join us!

Special assistance with the application and examination process is available, upon request, for persons with disabilities. Call (310) 458-8246, TDD (310) 458-8696 (Hearing Impaired Only).

Please note the request for reasonable accommodations must be made to Human Resources at least three work days prior to the examination.